Supply Chain Quality Intern - Location in Pioneer

LVMH Fragrances And Cosmetics (Singapore) Pte Ltd; Singapore; On-site; SGD 16,000 - 22,000; Full time

Job summary

LVMH Fragrances & Cosmetics (Singapore) Pte Ltd is offering a Supply Chain Intern (Quality) for a 6-month program in Singapore. You will participate in refining the quality process flow and help develop analytical tools to drive quality improvements and customer satisfaction.

Key tasks include optimizing Claims Management processes, performing UAT for new tools, training teams across APAC, and enhancing data quality through root-cause analysis and KPI monitoring to secure service levels.

Qualifications

• Able to commit to a 6-month internship.
• Analytical mindset with strong MS Office skills (SAP/WMS a plus).
• Good interpersonal, communication and presentation abilities.
• Strong project management and change management capabilities.

Responsibilities

• Drive process optimization in Claims Management; perform UAT on evolving online tools and roll-out to APAC sites.
• Develop and implement data quality improvements; conduct quality analyses and establish KPI tracking and action plans.

Skills

Analytical skills

Microsoft Office

Communication skills

Team player

Project Management

Tools

SAP

WMS

Job description

Position

SUPPLY CHAIN INTERN (QUALITY) (6 months)

The hub of LVMH Fragrances & Cosmetics in Singapore (100 persons - 7 brands: Dior, Guerlain, Make Up Forever, Benefit, Fresh, Givenchy & Kenzo) is supporting the fast moving and growing Cosmetics business of the whole APAC region.

To participate in the refinement of the quality process flow and the development of analytical/ tracking tools to drive quality improvements plan in contributing to customer satisfaction.

Job responsibilities

1. Drive process optimization in Claims Management

• Perform UAT (User Acceptance Test) on evolution/ enhancement of newly developed on-line tool
• Enhance communication & marketing of new tool
• Support roll-out of tool to new sites within APAC
• Provide training to internal & external team within APAC
• Identify improvement areas and develop actions plan with project committee to reduce claims

2. Drive improvement in data quality management

• Participate in evidence gathering and root cause determination to secure the quality process in our logistics partner (Ceva) to fulfil customer’s expectation
• Perform thorough quality analysis to measure the effectiveness of various quality processes using data and internal auditing tools
• Initiate corrective actions for procedural or process deficiencies
• Develop common tools to facilitate weekly performance tracking/ reporting and follow up of KPI’s and actions plan

Profile

Requirements

• Able to commit 6 months of internship
• Analytical skills and good Microsoft Office technical skills (knowledge of SAP or any WMS software is a plus)
• Good interpersonal, communication and presentation skills
• Strong Project Management and Change Management skills
• Continuous improvement oriented, open minded & Team player
• Customer and result oriented