APAC Supply Chain Quality Intern – Optimize Claims & Tools

LVMH; Singapore; On-site; SGD 13,000 - 20,000; Full time

Job summary

LVMH Singapore invites applications for a Supply Chain Quality Intern. Contribute to refining the quality process flow and developing analytical/tracking tools to drive improvements and customer satisfaction.

This role involves participating in tool UAT, rollout across APAC sites, and training teams to ensure consistent quality in logistics with Ceva. Strong analytical and communication skills, plus basic SAP or WMS knowledge, are welcomed.

Qualifications

• Able to commit 6 months of internship.
• Analytical skills and good MS Office technical skills (knowledge of SAP or any WMS software is a plus).
• Good interpersonal, communication and presentation skills.
• Strong Project Management and Change Management skills.
• Continuous improvement oriented, open minded & Team player.
• Customer and result oriented.

Responsibilities

• Drive process optimization in Claims Management.
• Perform UAT on evolution/ enhancement of newly developed online tool.
• Enhance communication & marketing of new tool.
• Support roll-out of tool to new sites within APAC.
• Provide training to internal & external team within APAC.
• Identify improvement areas and develop actions plan with project committee to reduce claims.
• Participate in evidence gathering and root cause determination to secure the quality process in our logistics partner (Ceva) to fulfil customer’s expectation.
• Perform thorough quality analysis to measure the effectiveness of various quality processes using data and internal auditing tools.
• Initiate corrective actions for procedural or process deficiencies.
• Develop common tools to facilitate weekly performance tracking/ reporting and follow up of KPI’s and actions plan.

Skills

Analytical skills

MS Office

Communication & presentation

Project management

Change management

Team player

Tools

SAP

WMS

Job description

LVMH Singapore invites applications for a Supply Chain Quality Intern. Contribute to refining the quality process flow and developing analytical/tracking tools to drive improvements and customer satisfaction.

This role involves participating in tool UAT, rollout across APAC sites, and training teams to ensure consistent quality in logistics with Ceva. Strong analytical and communication skills, plus basic SAP or WMS knowledge, are welcomed.