Supervisor, Public Areas Department (PAD)

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Marina Bay Sands is seeking a Housekeeping Supervisor to lead the PAD team, supervise daily operations, and ensure a clean, safe, and inviting environment for guests and staff.

You will train team members on chemicals and safety, monitor costs, and collaborate with other departments to meet hotel needs while resolving guest issues and maintaining service quality.

Qualifications

• Minimum Diploma holder in any discipline or equivalent vocational training certificate.
• At least 1 year of leadership experience in sanitation and hygiene.
• Knowledge of cleaning chemicals and safety requirements.

Responsibilities

• Walk the property daily to ensure a clean, safe, and pleasing environment.
• Provide supervision and leadership to the PAD Team on all shifts.
• Keep public areas fresh and inviting for guests at all times.
• Hone guest needs and requests, both internal and external.
• Train staff in cleaning chemicals, safety and safe operation of equipment.
• Monitor costs, labor, productivity and stock usage; minimize waste.
• Suggest cost-saving or quality-improving processes and products.
• Liaise with other departments to meet operational needs.
• Resolve guest complaints and ensure guest satisfaction.

Skills

Leadership

Safety

Guest relations

Communication

Education

Diploma or equivalent

Tools

Cleaning chemicals

Cleaning equipment

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities • Walkabout the Property daily to ensure a clean, safe and pleasing environment for all guests and staff • Provide supervision, direction and leadership to the PAD Team Members on all shifts, working closely with the PAD Managers • Ensure that the appearance of all public areas appears fresh and inviting to guests at all time, thereby enhancing the guest experience. • Cater to the needs and requests of the internal and external guests of the Property. • Ensure all Team Members are trained in using the different cleaning and sanitizing chemicals, lifting techniques and other potentially hazardous parts in their daily work by being proactive in safety and accident prevention. • Assist the Managers in managing operating costs, especially labor, productivity and operating supply consumption; monitor and control consumption and wastage of chemicals and equipment; ensure that operating supplies are available in sufficient quantities, while minimizing the value of stock on hand • Investigate and propose alternative products or processes to reduce expenses and/or improve quality and/or productivity • Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs • Maintain close liaison with all other departments so that their public areas operational needs are met by the Department • Resolve guest complaints and ensuring guest satisfaction • Any other tasks as assigned that is pertinent to the role Job Requirements Education & Certification • Minimum Diploma holder in any discipline or equivalent vocational training certificate Experience • At least 1 year of experience in a leadership role in the field of sanitation and hygiene works Other Prerequisites • Knowledge of the uses of various cleaning chemicals/equipment and the safety requirements of usage • Possess good manual dexterity and be able operate all Housekeeping and office equipment • Possess excellent guest relation and communication skills • Read, write, speak and understand English • Knowledge of additional languages is an advantage • Able to work various shifts over the 24/7 time period, including weekends and public holidays Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals. As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years. Not a role you are looking for? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!