Supervisor

CARVERAGE WASH PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

CARVERAGE WASH PTE. LTD. in Singapore is seeking a proactive operations lead to manage daily car wash and grooming services. You will supervise teams, coordinate tasks, and ensure high service quality while maintaining equipment and managing customer interactions.

Could involve assisting with pricing, inventory control, and processing payments during peak periods to deliver smooth, safe, and efficient service for customers.

Qualifications

• Experience leading daily operations in a service environment.
• Proven ability to supervise diverse teams and coordinate tasks.
• Strong focus on customer satisfaction and handling queries.

Responsibilities

• Provide operational support and advice to senior management to optimize resource efficiency and improve service delivery.
• Plan and direct daily car wash and grooming operations to meet quality and productivity targets.
• Supervise and coordinate workers performing car wash, polishing, and related vehicle services to ensure consistent service standards.
• Manage inventory of supplies such as detergents, brushes, and tire-blackening compounds to maintain adequate stock levels.
• Quote prices accurately to customers requesting waxing and polishing services to facilitate sales.
• Process customer payments and provide correct change to ensure smooth transactions.
• Inspect car wash and polishing equipment regularly for wear and coordinate timely repairs or replacements to minimize downtime.
• Resolve customer complaints promptly and effectively to maintain customer satisfaction and loyalty.
• Maintain accurate records of daily receipts, employee attendance, wage data, and supplies usage for operational transparency.
• Participate in washing, polishing, and other service tasks during peak periods to support team performance.

Skills

Operations management

Team supervision

Customer service

Inventory management

Pricing & payments

Tools

POS system

Job description

Job Summary

You will lead daily operations and supervise teams to ensure efficient resource use and high-quality car wash and grooming services, while managing customer interactions and maintaining equipment.

Responsibilities

• Provide operational support and advice to senior management to optimize resource efficiency and improve service delivery
• Plan and direct daily car wash and grooming operations to meet quality and productivity targets
• Supervise and coordinate workers performing car wash, polishing, and related vehicle services to ensure consistent service standards
• Manage inventory of supplies such as detergents, brushes, and tire-blackening compounds to maintain adequate stock levels
• Quote prices accurately to customers requesting waxing and polishing services to facilitate sales
• Process customer payments and provide correct change to ensure smooth transactions
• Inspect car wash and polishing equipment regularly for wear and coordinate timely repairs or replacements to minimize downtime
• Resolve customer complaints promptly and effectively to maintain customer satisfaction and loyalty
• Maintain accurate records of daily receipts, employee attendance, wage data, and supplies usage for operational transparency
• Participate in washing, polishing, and other service tasks during peak periods to support team performance