Hair Salon Manager

Xiao Wang; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

Xiao Wang is seeking a Salon Operations Supervisor in Singapore to oversee daily salon operations, lead stylists and reception staff, and ensure a welcoming, hygienic environment that drives client satisfaction and business success.

The role involves coordinating staff schedules, maintaining service quality, addressing client inquiries, and mentoring new team members to uphold salon standards.

Responsibilities

• Lead and supervise hairstylists, receptionists, and other staff to ensure effective performance of their duties
• Create and manage work schedules to optimize staff availability and salon operations
• Assign tasks to team members to maintain smooth workflow and service quality
• Monitor employee performance and provide feedback to support professional growth and service consistency
• Participate in hiring, training, and mentoring new staff to uphold salon standards
• Greet clients warmly and handle inquiries to enhance customer experience
• Resolve client complaints professionally to maintain satisfaction and loyalty
• Maintain a clean, hygienic, and welcoming salon environment to meet health and presentation standards

Job description

Job Summary

Responsible for overseeing daily salon operations, leading staff to deliver excellent service, managing schedules, and ensuring a clean, welcoming environment that drives client satisfaction and business success.

Responsibilities

• Lead and supervise hairstylists, receptionists, and other staff to ensure effective performance of their duties
• Create and manage work schedules to optimize staff availability and salon operations
• Assign tasks to team members to maintain smooth workflow and service quality
• Monitor employee performance and provide feedback to support professional growth and service consistency
• Participate in hiring, training, and mentoring new staff to uphold salon standards
• Greet clients warmly and handle inquiries to enhance customer experience
• Resolve client complaints professionally to maintain satisfaction and loyalty
• Maintain a clean, hygienic, and welcoming salon environment to meet health and presentation standards