Studio Ops & CX Innovator - Free Reformer Class

PILATES FITNESS (PTE. LTD.); Singapore; On-site; SGD 10,000 - 15,000; Part time

Benefits offered by this job

Free weekly Reformer class

Completion bonus

Promotion to permanent employee

Job summary

PILATES FITNESS (PTE. LTD.) is seeking an Operations Intern to help manage daily client interactions and studio workflows in Singapore. You’ll handle bookings, inquiries, and member communications, while prototyping ideas to improve service and efficiency.

The role offers hands-on autonomy, a 9-month commitment with a minimum 3 days per week, and perks like a free weekly Reformer class and a completion bonus as you drive real business impact.

Qualifications

• 1+ year administrative/customer service experience.
• Proficiency with Google Workspace and quick tech adoption.
• Flexible schedule: 9-month commitment, min 3 days/week.

Responsibilities

• Manage customer interactions across phone, email, WhatsApp and social platforms.
• Transform routine inquiries into moments that strengthen client relationships.
• Run daily studio operations (booking, facility management, housekeeping) and identify improvements.

Skills

Customer service

Administration

Problem solving

Detail oriented

Google Workspace

Education

Currently enrolled tertiary student

Tools

Google Workspace

Job description

PILATES FITNESS (PTE. LTD.) is seeking an Operations Intern to help manage daily client interactions and studio workflows in Singapore. You’ll handle bookings, inquiries, and member communications, while prototyping ideas to improve service and efficiency.

The role offers hands-on autonomy, a 9-month commitment with a minimum 3 days per week, and perks like a free weekly Reformer class and a completion bonus as you drive real business impact.