Student Support Officer | Yishun | Till 31 Oct | $3000

PERSOL; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

PERSOL in Singapore is seeking a Student Management professional to deliver intervention sessions for students and to maintain confidential records of progress.

The role involves developing tailored strategies, collaborating with teachers, and supporting students with academic and career guidance. A diploma in social work and at least 1 year of relevant experience are preferred. The position requires a 40-hour week with after-hours availability.

Qualifications

• Diploma in social work or equivalent required.
• 1 year of relevant student management experience.
• Experience handling confidential records and sensitive information.

Responsibilities

• Provide individual and group intervention and investigative sessions for students.
• Develop and implement tailored intervention strategies for students with disciplinary issues.
• Maintain confidential records of sessions and student progress; include statements.
• Design and conduct sessions on social-emotional skills and self-regulation.
• Collaborate with teachers to integrate social-emotional learning into the curriculum.
• Implement early intervention programmes to address potential issues.
• Participate in regular meetings with Student Development and Discipline teams; liaise with external professionals when needed.
• Provide crisis intervention and guidance on academic and career-related concerns.
• Assist in transition processes for students in need.
• Conduct regular evaluations of programmes and gather feedback to improve processes.
• Prepare and submit reports on disciplinary activities and student outcomes.

Skills

Professional Knowledge

Interpersonal Skills

Ethical & Confidentiality

Collaboration & Teamwork

Student-Centric Focus

Technology Literacy

Emotional Resilience

Education

Diploma in Social Work

Job description

Job Scope

Intervention Measures:

• Provide individual and group intervention and investigative sessions for students
• Develop and implement tailored intervention strategies for students with specific disciplinary issues
• Maintain confidential records of such sessions and student progress, including taking students’ statements

Preventive Measures:

• Design and conduct sessions for students on social-emotional skills and self-regulation
• Collaborate with teachers to integrate social-emotional learning into the curriculum
• Implement early intervention programmes to address potential issues before they escal

Collaboration and Networking:

• Participate in regular meetings with the Student Development and Discipline teams
• Liaise with external professionals and agencies when necessary for student support
• Engage in professional development activities and share best practices

Student Support:

• Provide crisis intervention and support for students facing acute challenges
• Offer guidance on academic and career-related concerns
• Assist in the transition process for students in need

Programme Evaluation:

• Conduct regular effectiveness assessments of discipline programmes and approaches
• Gather feedback from students, teachers, and parents to improve processes
• Prepare and submit reports on disciplinary activities and student outcomes

Time Commitment:

• Provide Student Management services for 40 (8 hours x 5 days) hours per week, with specific hours to be negotiated
• Be available for occasional after-hours support in case of emergencies

The Personnel shall minimally have the following qualifications and experience:

• A diploma in social work or equivalent or higher
• 1 year of relevant student management experience in Singapore

The Personnel should have the experience that will demonstrate some or all the following skills:

• Professional Knowledge and Competencies
• Interpersonal Skills
• Ethical and Confidentiality Standards
• Collaboration and Teamwork
• Student-Centric Focus
• Technology and Digital Literacy
• Emotional Resilience and Self-Care

We regret to inform that only shortlisted candidates will be notified.