Student Guidance Support Officer at V-SWIFT PTE. LTD.

V-SWIFT PTE. LTD.; Singapore; On-site; SGD 38,000 - 52,000; Full time

Job summary

V-SWIFT PTE. LTD. in Toa Payoh, SG, is seeking a Student Guidance Support Officer on a full-time on-site basis to support student welfare and safety.

You will act as a first responder to incidents, assist in investigations, conduct home visits with the Student Development Team, and help document cases in the intranet.

The role requires at least 3 years of youth-engagement experience in a school setting and a collaborative approach with teachers, parents, and external agencies.

Qualifications

• At least 3 years' relevant experience in youth engagement within a school context, handling social-emotional or learning difficulties.

Responsibilities

• Serve as first responder to student management incidents and de-escalate safety concerns.
• Lead investigations of student misconduct and bullying, applying school policies with respect and dignity.
• Conduct home visits with the Student Development Team to assess risky behaviours and engage parents/guardians.
• Provide administrative support and document case findings in the school intranet to ensure parity and continuity of care.

Job description

Student Guidance Support Officer

V-SWIFT PTE. LTD. in Toa Payoh, S00, SG. This Full time on site position offers great opportunities for career growth.

Responsibilities

• Immediate Support to serve as first responderfor student management incidents and matters that compromise the safety ofmembers of the school to de-escalate situationswith the student(s) to ensure a safe and conducive learning environment to render immediate supportto teachers in managing students' behaviourial and peer-relationship issues
• Corrective Approach to lead in fact-finding andinvestigations of student misconduct and bullying cases, in line with schoolguidelines and processes to discipline students withrespect and treat them with dignity to recommend and implementfollow-up actions (detention, corrective work order, in-school suspension) formisconduct in line with the school policy
• Preventive and RestorativeInterventions to conduct Home visits with amember of the Student Development Team to reach out to students to assess riskybehaviours to conduct periodicneighbourhood patrol to ensure that students conduct themselves well beyondschool compounds to supervise students placedon Student Development Programmes (GEAR UP Programme, Special Education NeedProgramme) to facilitate timely andeffective communication with parents/ guardians relating to to engage parents on thenecessary preventive and restorative interventions for the student(s) suggestedby School to partner external agencies,including the Singapore Police Force, the Ministry of Social and FamilyDevelopment and Family Service Centres (where necessary) to review disciplinary trends to suggest proactivecharacter development initiatives to the Student Development Team (leverage onexisting programmes)
• Administrative andOperations Support to assist with fact-findinginto cases (interviews with students, watching CCTV) and process the cases withthe Student Guidance Team to document case findingsaccurately and maintain proper records on student interventions, so as toensure parity and continuity of care to update student recordsinto the school intranet system to providethe administrative support, where necessary

Qualification

The Personnel shall have atleast 3 years' relevant experience in youth engagement, especially in thecontext of school, managing students with social emotional issues and/orlearning difficulties.