Student Management & Engagement Officer (Sengkang)

Seacare Manpower Services Pte Ltd; Singapore; On-site; SGD 36,000 - 39,000; Full time

Job summary

Seacare Manpower Services Pte Ltd is seeking a Student Management & Engagement Officer to support the welfare and discipline of students in our partner school in Singapore.

The role involves documenting misconduct, engaging at-risk students, conducting patrols during assigned hours, and coordinating with parents and external agencies. It requires strong communication, case management, and proficiency in Word/Excel/Google Workspace.

Qualifications

• Experience working with children or youths in behavioural, disciplinary or social-emotional settings.
• Ability to engage students positively and manage challenging behaviour calmly.
• Strong communication and interpersonal skills.
• Comfortable with investigations, report writing and confidential documentation.
• Proficient in Microsoft Word, Excel and Google Workspace.
• Familiarity with restorative practices and case management is advantageous.

Responsibilities

• Support investigations and documentation of student misconduct and bullying cases.
• Engage students, including at-risk students, and provide behavioural and pastoral support.
• Monitor disciplinary cases and follow up on behavioural matters.
• Conduct patrols and support student discipline during assigned hours.
• Supervise students during detention, suspension, recess and school activities.
• Support restorative conversations, counselling and intervention programmes.
• Assist with case management and CCTV reviews where required.
• Communicate with parents/guardians on disciplinary matters and follow-up actions.
• Work with school personnel and external agencies to support students requiring assistance.
• Maintain case records and attend relevant meetings.
• Provide administrative, operational and examination support as required.

Skills

Student engagement

Behavioural management

Communication skills

Investigation & report writing

Case management

Tools

MS Word

Excel

Google Workspace

Job description

Student Management & Engagement Officer x1

Salary: $3,200–$3,500/month
Contract: 11 months (Jan–Nov 2027), with option to extend for another 11 months
Working Hours: Mon–Thu, 7:30am–4:30pm; Fri, 7:30am–4:00pm, inclusive of 30-minute lunch
No work on Saturdays, Sundays & Public Holidays

Job Responsibilities

• Support investigations and documentation of student misconduct and bullying cases.

• Engage students, including at-risk students, and provide behavioural and pastoral support.

• Monitor disciplinary cases and follow up on behavioural matters.

• Conduct patrols and support student discipline during assigned hours.

• Supervise students during detention, suspension, recess and school activities.

• Support restorative conversations, counselling and intervention programmes.

• Assist with case management and CCTV reviews where required.

• Communicate with parents/guardians on disciplinary matters and follow-up actions.

• Work with school personnel and external agencies to support students requiring assistance.

• Maintain case records and attend relevant meetings.

• Provide administrative, operational and examination support as required.

Requirements

• Experience working with children or youths, particularly in behavioural, disciplinary or social-emotional settings.

• Able to engage students positively and manage challenging behaviour calmly.

• Strong communication and interpersonal skills.

• Comfortable with investigations, report writing and confidential documentation.

• Proficient in Microsoft Word, Excel and Google Workspace.

• Familiarity with restorative practices and case management is advantageous.

Only shortlisted candidates will be notified.

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