Student Finance Operations Specialist (2-Year Contract)

Public Service Division; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Public Service Division in Singapore is seeking a Senior Executive in the Finance Office on a 2-year contract to support student finance operations, including billing, collections, refunds, and financial record management. You will handle inquiries from students and stakeholders, prepare financial communications, and oversee the common student finance mailbox.

The role emphasizes high-volume, accurate processing, bank reconciliations, and adherence to service standards.

Qualifications

• Minimum 2 years of relevant experience in finance, accounts receivable, student finance, or admin operations.
• Proficient in Microsoft Office applications, especially Excel, Word and PowerPoint.
• Good interpersonal and communication skills with a customer service mindset.
• Good problem-solving skills to identify issues and resolve them.
• Ability to handle high-volume transactions accurately and efficiently.
• Able to work independently and in a team during peak periods.
• Familiarity with bank reconciliation processes and financial transaction analysis.

Responsibilities

• Manage student finance operations across billing, collections, maintenance, adjustments and refunds.
• Administer sponsorship and education loan schemes, including billing and reconciliations.
• Prepare and issue student finance communications and reminders.
• Maintain student finance digital resources and mailbox.
• Respond to enquiries from students and stakeholders with timely resolutions.
• Support system upgrades and digitalisation projects.
• Participate in process improvement to enhance service delivery.

Skills

Excel proficiency

Customer service

Communication skills

Problem-solving

Attention to detail

Teamwork

Tools

Microsoft Excel

Word

PowerPoint

Bank reconciliation software

Job description

Public Service Division in Singapore is seeking a Senior Executive in the Finance Office on a 2-year contract to support student finance operations, including billing, collections, refunds, and financial record management. You will handle inquiries from students and stakeholders, prepare financial communications, and oversee the common student finance mailbox.

The role emphasizes high-volume, accurate processing, bank reconciliations, and adherence to service standards.