Student Experience & Administration Specialist (Singapore)

James Cook University; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

The Singapore campus of James Cook University is seeking an Executive Student Administration to support students from application to enrolment and Student Pass administration. You will work with Enrolments, Finance and other teams to ensure accurate records and smooth processes.

With a degree in Business Administration and at least 2 years of related experience, you will proactively improve administrative workflows and deliver a high standard of service to students and staff across the

Qualifications

• Degree or Diploma in Business Administration or related field.
• Minimum 2 years in administrative, student services, or higher education.
• Strong organisation, accuracy, and time management.
• Proactive, accountable, and able to own tasks through to completion.

Responsibilities

• Manage student administration from application to enrolment and Pass administration.
• Coordinate Student Pass matters including SOLAR registration, renewals and cancellations per ICA.
• Prepare and maintain student contracts for continuing students and changes.
• Maintain accurate student records securely per regulatory requirements.
• Collaborate with Enrolments, Finance and other teams to resolve issues.
• Identify process improvements to streamline administrative workflows.
• Support peak periods and other student administration activities as needed.

Skills

Organizational skills

Administrative skills

Problem-solving

Communication skills

Interpersonal skills

Proactive mindset

Attention to detail

IT skills

Education

Degree or Diploma in Business Administration

Tools

Microsoft Office

Job description

The Singapore campus of James Cook University is seeking an Executive Student Administration to support students from application to enrolment and Student Pass administration. You will work with Enrolments, Finance and other teams to ensure accurate records and smooth processes.

With a degree in Business Administration and at least 2 years of related experience, you will proactively improve administrative workflows and deliver a high standard of service to students and staff across the