Strategic Workforce Productivity & Governance Manager

SMRT Corporation Ltd; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

SMRT Trains Ltd in Singapore is seeking a Manager, Workforce Productivity & Governance to support Deputy Director Strategic Human Resource & Partnerships in driving workforce productivity, governance, and regulatory reporting across SMRT Trains.

You will oversee performance monitoring, coordinate reporting, and lead governance frameworks while collaborating with HR, Finance and business units to ensure resources are governed efficiently.

Qualifications

• Bachelor's degree in Human Resource Management, Business Administration, Economics, or a related field.
• Minimum 4 years of experience in corporate planning, business planning, workforce planning, organisational development, business performance management, productivity management, governance, strategy or related functions.
• Experience in developing strategic planning, organisational transformation, workforce optimisation or business performance initiatives.
• Experience in analysing business, operational or organisational issues and providing recommendations to support management decision-making.
• Experience in preparing management papers, strategic reviews, board papers, policy proposals and presentations for senior management.
• Familiarity with governance frameworks, performance management systems, productivity measurement, regulatory reporting or organisational planning processes
• Proficiency in data analysis, performance reporting and the use of analytical tools to derive insights and support business decisions.
• Experience in managing cross-functional projects and working with diverse stakeholders across business and corporate functions.
• Ability to work as part of a team and contribute to a positive work culture.

Responsibilities

• Develop and maintain workforce productivity frameworks, KPIs and dashboards to analyse productivity, utilisation, operational across Trains.
• Coordinate productivity reviews and performance reporting for management.
• Lead the preparation, consolidation and submission of workforce and productivity-related reports to regulatory agencies.
• Ensure the accuracy, consistency and integrity of workforce, productivity and operational data used for reporting purposes.
• Coordinate responses to regulatory queries, audits and information requests.
• Maintain governance processes and documentation supporting regulatory submissions.
• Support the development and implementation of business plans and strategic initiatives, manpower governance frameworks and policies.
• Monitor organisational performance indicators and provide insights to support management decision-making.
• Review and analyse workforce-related performance indicators and recommend improvements where necessary.
• Facilitate governance reviews relating to workforce productivity and manpower utilisation.
• Conduct analysis on business performance, productivity, workforce utilisation and operational effectiveness.
• Develop management reports, dashboards and presentations to support strategic decision-making.
• Provide insights and recommendations to improve workforce effectiveness and organisational performance.
• Support annual business planning exercises involving budgeting, resource and productivity considerations.
• Collaborate with HR, Finance, Business Units and corporate stakeholders to align workforce and productivity initiatives.

Skills

Workforce productivity

Governance

Data analysis

Stakeholder engagement

Regulatory reporting

Strategic planning

Change management

Education

Bachelor's degree in HR/Business/Economics

Tools

PowerBI

Visio

Excel

Word

PowerPoint

Job description

SMRT Trains Ltd in Singapore is seeking a Manager, Workforce Productivity & Governance to support Deputy Director Strategic Human Resource & Partnerships in driving workforce productivity, governance, and regulatory reporting across SMRT Trains.

You will oversee performance monitoring, coordinate reporting, and lead governance frameworks while collaborating with HR, Finance and business units to ensure resources are governed efficiently.