Strategic System Maintenance Project Manager

YM GLOBAL TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

YM GLOBAL TECHNOLOGIES PTE. LTD. is seeking a Project Manager to own and drive system maintenance projects, handling ambiguous initiatives with minimal guidance and delivering end-to-end solutions aligned with organisational goals.

You will plan maintenance strategy, formulate contracts with SLAs and exit clauses, evaluate vendors, monitor KPIs, and support BCP/DR exercises to keep systems running and well-documented.

Responsibilities

• Plan and develop maintenance strategy (new/renewal, tech refresh) to meet business objectives.
• Formulate maintenance contracts with clear SLAs, penalties, and exit clauses.
• Evaluate service providers using tenders, proofs-of-concept, and benchmarking.
• Oversee day-to-day system operation to meet uptime and availability targets.
• Manage provider quality and performance, ensuring problem resolution and regular reviews.
• Support BCP and DR exercises, ensuring documented recovery procedures.
• Monitor KPIs related to system health and service delivery.
• Coordinate with government apps and CI/CD pipelines to support operations.
• Manage project costs, risks, and communications to stakeholders.
• Lead project teams and ensure effective resource utilization.
• Handle admin tasks, contracts, invoices, and procurement documentation.

Job description

YM GLOBAL TECHNOLOGIES PTE. LTD. is seeking a Project Manager to own and drive system maintenance projects, handling ambiguous initiatives with minimal guidance and delivering end-to-end solutions aligned with organisational goals.

You will plan maintenance strategy, formulate contracts with SLAs and exit clauses, evaluate vendors, monitor KPIs, and support BCP/DR exercises to keep systems running and well-documented.