Activate Interactive Pte Ltd ("Activate") is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.
We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.
We are searching for our next team members to join our growing team.
If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people's lives, then we would love to hear from you.
Co-Development Business Unit is hiring for Project Manager
You will work in Singapore Government Agencies
This is a fixed term contract role. The engagement is 24 months
What will you do?
- As a Project Manager, you independently own and drive projects. You handle more ambiguous projects with minimal guidance, managing end-to-end delivery and aligning with organisational goals. You leverage stakeholder relationships, procurement, and change management, and implement appropriate project management methods. Building strong team relationships and supporting cross-functional collaboration are essential. Your main scope would be to manage the system maintenance of projects:
- System Maintenance & Operations
- Plan and develop strategy for maintenance (new & renewal, technology refresh) to meet the business objectives, including conducting periodic reviews to ensure strategies remain relevant and aligned with evolving organisational priorities.
- Formulate maintenance contracts to meet the maintenance objectives, ensuring contractual terms are clear, enforceable, and protect the organisation's interests, including provisions for SLAs, penalties, and exit clauses.
- Evaluate and select service providers best suited to meet maintenance objectives, applying structured assessment frameworks such as tender evaluations, proof-of-concept exercises, or market benchmarking to ensure value-for-money and fit-for-purpose outcomes.
- Oversee the day-to-day operation of the system to meet business operation objectives on systems uptime and availability, proactively identifying operational gaps and driving continuous improvement initiatives
- Manage service provider quality and performance to ensure that services are delivered according to the specified service levels and requirements including systems maintenance, enhancements, problem resolution and improvements, conducting regular performance reviews and escalating issues where necessary.
- Manage relationships with service providers to ensure that maintenance contracts are successfully executed, fostering a collaborative partnership approach while maintaining accountability to contractual obligations.
- Support the Business Continuity Planning (BCP) and Disaster Recovery (DR) exercise, where applicable, ensuring that systems and processes are tested regularly and that recovery procedures are well-documented and actionable.
- Monitor and track key performance indicators (KPIs) related to system health, maintenance effectiveness, and service delivery on a regular basis, surfacing issues early and working with relevant parties to resolve them promptly.
- Acquire working knowledge of existing government applications and internal tools used within the team, as well as CI/CD (Continuous Integration / Continuous Delivery) pipelines and processes, to effectively support day-to-day operations, coordinate with technical teams, and carry out hands-on configuration tasks where required.
What are we looking for?
Project & Financial Management
- Manage project costs, including change requests and service requests, to ensure that projects achieve their planned benefits within budget, maintaining accurate financial tracking and providing timely cost forecasts to relevant stakeholders.
- Manage project risks in a timely manner to ensure impact is mitigated, maintaining a live risk register and proactively surfacing emerging risks to leadership before they escal.
- Manage project team to make the most effective use of available resources, providing clear direction, fostering a positive team culture, and identifying opportunities for team members' professional development.
- Manage project communications to ensure effective collection and dissemination of project information to stakeholders, tailoring communication style and frequency to the needs of different audiences including technical teams, business owners, and senior management.
Administrative & Documentation
- Handle day-to-day administrative tasks to support smooth project and operational workflow