Strategic Risk Operations Analyst

Nubeero Limited; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Stripe is seeking a Risk Operations Analyst to assess complex, gray-area user cases requiring deep risk judgment and tailored recommendations. You will work with cross-functional teams to drive cohesive decisions and improve detection systems, processes, and playbooks at scale.

You will investigate patterns across cases to refine risk policies, collaborate with Legal, Compliance, and Product, and maintain documentation to support team growth and risk mitigation efforts.

Qualifications

• 5+ years of experience in risk management, compliance, fraud, financial operations, or related field.
• Demonstrated ability to navigate gray-area and non-binary decision-making in risk environments.
• Strong critical thinking and problem-solving skills, with ability to synthesize multiple data sources into a risk narrative.
• Experience collaborating cross-functionally on complex problems and driving alignment.
• Ability to engage directly with users in difficult conversations with empathy and professionalism.
• Excellent written and verbal communication skills to articulate risk findings to varied audiences.
• Comfort with ambiguity and fast-paced environments.
• Track record of identifying systemic problems from case patterns and driving improvements.
• Deep empathy for entrepreneurs and businesses and motivation to solve problems.
• Creative thinker who is pragmatic and solutions-oriented.

Responsibilities

• Investigate complex, high-risk, gray-area user cases with deep risk judgment.
• Develop custom, evidence-based risk solutions when standard frameworks fall short.
• Identify systemic trends across cases and propose scalable solutions to stakeholders.
• Collaborate across Risk Operations, User Support, Risk Partnerships, Legal, Compliance, and Product.
• Engage with users in positive and sensitive conversations while balancing regulatory requirements.
• Communicate complex risk findings clearly to internal and external partners.
• Contribute to design and improvement of SSO processes, decision frameworks, and tooling.
• Build and maintain documentation, procedures, and playbooks for scalability.
• Identify gaps in systems and policies and recommend enhancements.

Job description

Stripe is seeking a Risk Operations Analyst to assess complex, gray-area user cases requiring deep risk judgment and tailored recommendations. You will work with cross-functional teams to drive cohesive decisions and improve detection systems, processes, and playbooks at scale.

You will investigate patterns across cases to refine risk policies, collaborate with Legal, Compliance, and Product, and maintain documentation to support team growth and risk mitigation efforts.