Strategic Project Manager, Regional Cross Border

Shopee; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Shopee in Singapore is seeking a Project Manager to lead end-to-end logistics initiatives, from concept to launch and handover to BAU. You will drive feasibility studies, build business cases, and coordinate with internal teams and 3PLs to ensure readiness for rollout.

Develop budgets, manage timelines, and monitor post-launch performance. Strong analytics, Excel proficiency, and stakeholder communication are essential for success in a dynamic, regional environment.

Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain, Economics, or related field.
• 2+ years delivering logistics or supply chain projects, incl. launches.
• Experience with 3PLs or pickup-point networks is a plus.
• Ability to manage multiple cross-functional projects with competing priorities.
• Strong stakeholder management and negotiation skills.
• Excellent communication; proficient in MS Office; Excel required; SQL a plus.

Responsibilities

• Own end-to-end delivery of new logistics initiatives from concept to BAU.
• Develop business cases including cost, timeline, resourcing.
• Manage project plans, milestones, budgets, and risks.
• Partner with 3PLs, carriers, and pickup-point partners for onboarding.
• Coordinate with Ops, BD, Finance, Legal, CS, and Tech for readiness.
• Lead pilot testing and iterate based on data before regional scale.
• Track post-launch performance on cost, SLA, volume, CX.
• Communicate progress to stakeholders throughout the lifecycle.
• Manage multiple concurrent projects with shifting priorities.
• Facilitate collaboration across teams and external partners.

Skills

Stakeholder management

Cross-functional leadership

Analytical thinking

Negotiation

Education

Bachelor's degree in Business / Logistics / Supply Chain / Economics

Tools

Excel

SQL

MS Project

ERP systems

Job description

About The Team

The Project Management Office (PMO) team drives the company's expansion into new logistics capabilities and services across the region. As a Project Manager, you will lead the end-to-end launch of new logistics projects, turning market opportunities and business insights into scalable, transformational programs for the business. You'll have the opportunity to pursue greenfield ideas and take them from concept to nationwide rollout

Job Description

• Own end-to-end delivery of new logistics initiatives, from concept and feasibility through pilot, launch, and business-as-usual handover
• Develop business cases and feasibility studies (cost, timeline, resourcing, regulatory and customs requirements) for proposed new services and route expansions, and secure stakeholder buy-in
• Manage project plans, milestones, budgets, and risks, proactively identifying blockers and driving corrective action to keep launches on track
• Partner with 3PLs, shipping lines, and pickup-point partners to evaluate and onboard new vendors, negotiate service terms, and ensure operational readiness before go-live
• Coordinate cross-functionally with Operations, Business Development, Finance, Legal/Compliance, Customer Service, and Tech/Product to align on requirements, systems changes, and launch readiness
• Lead pilot testing of new services and routes, monitor performance against targets, and iterate based on data before scaling regionally
• Track and report on post-launch performance (cost, SLA, volume, customer experience) of new initiatives, using data to guide go/no-go and scale-up decisions
• Manage stakeholder communication and alignment throughout the project lifecycle, including regular updates on timeline, progress, and milestones achieved
• Manage a portfolio of concurrent projects, adapting to shifting priorities and timelines in a dynamic environment
• Facilitate collaboration across the project team and with external partners to ensure smooth execution and issue resolution

Requirements

• Bachelor's degree in Business, Logistics, Supply Chain, Economics, or a related field
• At least 2 years of experience managing logistics or supply chain projects, ideally including launching new services, trade lanes, or network/route expansion (e.g., e-commerce, freight forwarding, courier, or last-mile delivery)
• Prior experience working with 3PLs, shipping lines/freight forwarders, or pickup-point/self-collection networks is a strong plus
• Proven ability to manage multiple cross-functional projects simultaneously with competing timelines and priorities
• Strong stakeholder management and negotiation skills, comfortable engaging both internal teams and external partners
• Strong analytical and problem-solving skills; comfortable working with data to build business cases and track performance (Excel required, SQL or other data tools a plus)
• Excellent verbal and written communication skills
• Proficient in MS Office (Excel, Word, PowerPoint) and project management tools
• Flexible, resourceful, and able to thrive in a dynamic, ambiguous environment