Strategic Lead Gen & Growth Specialist

TDCX Group; Singapore; Hybrid; SGD 42,000 - 64,000; Full time

Benefits offered by this job

World-class workspace

Flexible working arrangements

Learning & development programs

Recognition programs

Career growth opportunities

Job summary

TDCX, a Singapore-headquartered global BPO, is seeking an Account Manager to be the first point of contact for business owners seeking online marketing opportunities. You will manage inquiries by phone, email, and live chat, delivering timely, strategic advice and exceptional service.

Join a world-class team with a focus on career growth, flexible working arrangements, and recognition programs. The role requires a Bachelor's degree and 2 years' related experience; fresh graduates are welcome.

Qualifications

• Bachelor’s degree required.
• Preferable with 2 years of related field experience; fresh graduates encouraged.
• Strong communication and analytical abilities with a client-centric mindset.

Responsibilities

• Serve as the account manager and first point of contact to business owners for online marketing opportunities.
• Manage inquiries via phone, email and live chat.
• Provide outstanding service to clients, advertisers and users.

Skills

Account management

Communication skills

Analytical skills

Creative mindset

Organizational skills

English proficiency

Education

Bachelor's degree

Job description

TDCX, a Singapore-headquartered global BPO, is seeking an Account Manager to be the first point of contact for business owners seeking online marketing opportunities. You will manage inquiries by phone, email, and live chat, delivering timely, strategic advice and exceptional service.

Join a world-class team with a focus on career growth, flexible working arrangements, and recognition programs. The role requires a Bachelor's degree and 2 years' related experience; fresh graduates are welcome.