Strategic ICT Account Manager (AI, 5G & Cloud)

Singtel

Singapore

On-site

Confidential

Full time

14 days+

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Job summary

Singtel in Singapore is seeking an accomplished Account Manager to drive revenue growth and maintain high customer satisfaction across corporate accounts. You will collaborate with Solution Managers and Sales Specialists to tailor ICT solutions including local, cyber, and managed services, while building trust with stakeholders at all levels.

You have 5+ years in account management in telco/ICT, proven sales track record, and the initiative to own engagements from proposal to delivery.

Qualifications

A degree or higher with at least 5 years of relevant working experience in account management.
Experience in telco and/or ICT account management will be an added advantage.
Must be self-driven, energetic, resourceful and creative and possess good leadership.
Must be proactive and have a sense of ownership.
Able to deliver professional sales presentation, proposals and reports.
Able to sell the full range of IT/Telecommunications solutions.
High Proficiency in MS Word, Excel & PowerPoint.

Responsibilities

To foster and build good customer relationship at all levels for revenue growth and customer retention.
To work with Solution Manager & Sales Specialists to propose relevant and cost-effective ICT solutions for corporate customers, covering local, cyber and managed services.
To understand and identify corporate customers’ ICT needs through in-depth account planning and profiling to win bids and strike innovative deals regular engagement.
To understand and appreciate global market trends, competitors’ movement and industry information so as to serve customers better.
To identify business opportunities and synergy with customers in areas of cooperation.
To identify reciprocal businesses and areas of cooperation whenever there are opportunities.
Demonstrate expert knowledge of technology trend and differentiate the unique value delivered through Singtel’s offerings within this domain.
To ensure that all customers’ pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept.
To ensure all support or tasks requested by Account Director are done timely and effectively.