Mid-Market ICT & Telco Account Manager

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is seeking an Account Manager to drive revenue growth by managing a Mid-Market portfolio and strengthening customer relationships in Singapore. You will identify business opportunities, deliver integrated Telco, ICT and Cybersecurity solutions, and help clients achieve key objectives.

Collaborating with Solution Managers and Sales Specialists, you will maintain a robust sales pipeline, present proposals, and lead discussions through the full sales cycle while ensuring exceptional

Qualifications

• Bachelor's degree or higher in Business, IT or related discipline.
• 5+ years in ICT/telecom or enterprise account management with a strong sales track record.
• Experience selling Telco, ICT or Cybersecurity solutions to corporate customers.
• Strong customer relationship management and business development skills.

Responsibilities

• Managing and growing a portfolio of Mid-Market commercial accounts through proactive account management and business development.
• Identifying and pursuing new opportunities while cross-selling Telco, ICT and Cybersecurity solutions.
• Building trusted relationships with key stakeholders to increase wallet share and drive long-term growth.
• Collaborating with Solution Managers and Sales Specialists to develop customer-centric technology solutions.
• Maintaining a healthy sales pipeline with forecasts and timely order management.
• Delivering professional presentations, proposals and business reviews to manage expectations.
• Working with cross-functional teams to ensure excellent customer experience and successful delivery.

Skills

CRM skills

Business development

Presentation

Negotiation

Communication

Sales cycle management

Telecom knowledge

MS Office

Education

Bachelor's degree in Business/IT

Tools

CRM software

Microsoft Excel

PowerPoint

Job description

Singtel is seeking an Account Manager to drive revenue growth by managing a Mid-Market portfolio and strengthening customer relationships in Singapore. You will identify business opportunities, deliver integrated Telco, ICT and Cybersecurity solutions, and help clients achieve key objectives.

Collaborating with Solution Managers and Sales Specialists, you will maintain a robust sales pipeline, present proposals, and lead discussions through the full sales cycle while ensuring exceptional