Strategic Growth Lead – Stone Care & Restoration

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Trust Recruit Pte Ltd in Singapore is seeking a seasoned Operations Manager to lead the end-to-end rollout of a new business unit, structure services, pricing, and SOPs while building a high-performing team of stone servicing technicians and field operators.

You will manage inventory, ensure safety and COSHH compliance, engage with facility and interior design partners, and oversee budgeting, forecasting, and revenue growth.

Responsibilities

• Lead the end-to-end operational rollout of a new business unit, including service structuring, pricing frameworks, and SOPs.
• Recruit, train, and manage specialist stone servicing technicians and field operators, fostering a culture of quality craftsmanship and safety.
• Source, acquire, and manage inventory for stone care systems, specialized tooling, sealants, resin/epoxy formulas, and restoration machinery.
• Ensure all site works comply with site safety standards, RAMS (Risk Assessments and Method Statements), and chemical handling (COSHH) regulations.
• Build and maintain relationships with facility managers, estate managers, fit-out contractors, and interior designers.
• Oversee division budgeting, P&L management, job costing, quoting, and revenue forecasting to hit annual growth targets.
• Conduct thorough technical site visits to inspect, diagnose, and document defects and natural stone issues (e.g., efflorescence, staining, etching, micro-cracks, chipping, joint failures, thermal shock, sealant degradation).
• Formulate material-safe, effective repair plans (e.g., honing, polishing, resin injection, color-matching, poultice extraction, repointing).

Job description

Trust Recruit Pte Ltd in Singapore is seeking a seasoned Operations Manager to lead the end-to-end rollout of a new business unit, structure services, pricing, and SOPs while building a high-performing team of stone servicing technicians and field operators.

You will manage inventory, ensure safety and COSHH compliance, engage with facility and interior design partners, and oversee budgeting, forecasting, and revenue growth.