Strategic Customer & Commercial Operations Specialist

Applied Materials, Inc.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

Applied Materials Singapore is seeking a New College Grad to join our orders and services support team. In this full-time role, you will assist with quotes, orders, RMAs, and warranty claims, and coordinate with internal teams to keep deliveries on track.

You will gain exposure to billing, invoicing, and customer inquiries while learning our systems and processes. This position offers a path to professional growth in a leading global company that champions innovation and career development.

Responsibilities

• Support quotes, orders, RMAs, and warranty claims; follow up on open transactions.
• Coordinate with internal teams to resolve delivery holds; execute TKM kit requests.
• Assist with billing and invoice reconciliation across TPM/FPM/TKM/Spares/Services.
• Help resolve invoice disputes and support AR follow-ups and delivery coordination.
• Provide proactive updates on high-value orders; expedite parts with internal teams.
• Monitor past-due and obsolete/problem parts; build system and process knowledge.
• Participate in system testing (RIT/UAT) and assist in resolving basic system issues (e.g., B2B, ASN) under guidance.
• Ensure assigned tasks follow established compliance procedures, standard POA and contribute to team-level KPIs and company goals.
• Support customer satisfaction by responding professionally to inquiries and resolving basic issues with empathy.
• Assist with MDG customer master setup and entitlement compliance under supervision.

Job description

Applied Materials Singapore is seeking a New College Grad to join our orders and services support team. In this full-time role, you will assist with quotes, orders, RMAs, and warranty claims, and coordinate with internal teams to keep deliveries on track.

You will gain exposure to billing, invoicing, and customer inquiries while learning our systems and processes. This position offers a path to professional growth in a leading global company that champions innovation and career development.