Strategic Account Manager (Singapore)

Careersatagoda; Singapore; On-site; SGD 110,000 - 160,000; Full time

Job summary

Agoda is seeking a Strategic Account Manager to be the main contact between accommodation partners and Agoda, nurturing relationships with key supply partners and driving mutual growth. You will identify new sources of supply and product offerings while maintaining existing partnerships.

The role requires 3–5 years in business development or account management, strong analytical skills, and proficiency in English.

Qualifications

• Bachelor’s degree required.
• 3–5 years in business development or account management.
• Strong interpersonal, analytical, and problem‑solving skills.
• Experience in internet/e‑commerce preferred.
• Fluent in English.

Responsibilities

• Develop long‑lasting relationships with key supply partners to enable Agoda’s growth in the region.
• Maintain regular and meaningful engagement with Agoda’s key supply partners.
• Analyze large datasets to propose tailor‑made solutions for partners.
• Identify new opportunities to grow Agoda’s business and drive mutual success.
• Train and inform clients on new and existing technologies, tools, and models.
• Prepare materials to support partner meetings and promote campaigns.

Skills

Interpersonal skills

Analytical thinking

Problem-solving

English proficiency

Relationship-building

Education

Bachelor’s degree

Job description

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team:

Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Strategic Accounts Management (SAM) team in Agoda specializes in account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to London and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The SAM team invests in long‑term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.

The Opportunity:

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor‑made solutions to Agoda’s supply partners
• Leverage analytical and problem‑solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy‑in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem‑solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast‑paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency inEnglish

It’s Great if you have:

• MBA or Master’s degree
• Experience in Travel industry

Equal Opportunity Employer

Agoda pridesourselveson being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.