Store Team Lead

Crocs, Inc.; Singapore; On-site; SGD 31,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

Life and AD&D

Job summary

Crocs, Inc. is seeking a Store Supervisor in Singapore to oversee opening/closing, coach staff on products and promotions, and lead daily sales to hit targets. You will work across departments including service, product knowledge, visual presentation, and stock room management.

Ideal candidates have 3–4 years in retail, strong English, and proven leadership. Roles require rotating shifts, including nights and holidays, with Crocs’ commitment to inclusive, equal opportunity employment.

Qualifications

• At least A Level or Diploma or above preferred.
• 3–4 years total retail experience; preference for store leadership.
• Professional working proficiency in English; other languages a plus.
• Strong communication skills to store team, operations managers and corporate partners.
• Willing to work rotating shifts including nights, weekends and public holidays.
• Proficient with MS Word/PowerPoint/Excel and able to operate POS.

Responsibilities

• Deliver outstanding service to customers using the Crocs service model.
• Educate team on products and promotions; drive daily sales targets.
• Oversee opening and closing procedures and store deadlines.
• Coordinate and delegate tasks; ensure follow-up on daily activities.
• Assist in multiple departments: customer service, product knowledge, stock room.
• Support team in POS operations, stock replenishment, pricing and markdowns.

Skills

Leadership abilities

Communication skills

Fluent English

Flexible schedule

Customer service

Education

A Level / Diploma or above

Tools

Microsoft Word

PowerPoint

Excel

Email

Retail POS system

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

As a Store Supervisor you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Possess at least A Level / Diploma or above preferred
• Minimum 3 to 4 years of total retail experience; with a preference for candidates with previous store leadership roles.
• Professional working proficiency in English, proficiency of other language(s) will be an advantage
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email and able to operate retail Point of Sale system
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
• Desire to succeed in a high growth, fast-paced retail environment
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.This posting is for an existing vacany and we accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Store Team Lead

Salary or Pay Range: $30,800.00 - $35,800.00

The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, and many other additional voluntary benefits.

This organization participates in E-Verify

Job Category: Retail