Sales Associate

Crocs, Inc.; Singapore; On-site; SGD 24,000 - 27,000; Full time

Job summary

Crocs, Inc. is hiring a Sales Associate in Singapore to deliver exceptional customer experiences and world-class service daily. You’ll educate shoppers about products, support in-store promotions and events, and help the team achieve store goals.

You will engage customers across departments, manage POS operations, stock replenishment, pricing, and loyalty initiatives, while maintaining a clean, welcoming environment. This role offers growth within a global footwear brand.

Qualifications

• Must be 16 years or older.
• Minimum 1–2 years of working experience, preferably in retail.
• Fluent in English; proficiency in other languages is a plus.
• Flexible to work on a rotating shift basis, including nights, Saturdays, Sundays and public holidays.
• Basic computer proficiency in Word, Excel and email; able to operate POS system.

Responsibilities

• Deliver outstanding service to customers using Crocs’ service standards.
• Contribute to a positive team environment and share ideas.
• Assist in store operations across departments: service, product knowledge, placement, visuals and stock room.
• Support daily retail tasks including POS, stock replenishment, pricing, promotions and loyalty programs.
• Lead by example to improve personal performance and sales results.
• Adhere to asset protection and inventory control policies.

Skills

Customer service

Retail experience

English fluency

Basic computer skills

Education

O Level or above

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 16 years or older
• Possess at least O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

This posting is for an existing vacany and we accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Sales Associate

Salary or Pay Range: $23,800.00 - $27,400.00

The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.

Job Category: Retail