Store Operations & Team Leader

HAIRTIST

Singapore

On-site

SGD 60,000 - 100,000

Full time

5 days ago

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Job summary

HAIRTIST in Singapore is seeking a Store Manager to lead daily operations and supervise staff, ensuring attentive, efficient service to customers. You will hire, train, motivate and coach employees, assess performance and provide guidance to improve outcomes.

The role emphasizes strong leadership and a focus on meeting business objectives. The position requires managing store activity, maintaining a clean environment, and generating reports for upper management while upholding company policies

Qualifications

Bachelor's degree in business, management, or related field.
Strong leadership and people-management skills.
Excellent communication and conflict-resolution abilities.
Ability to analyze processes and drive improvements.

Responsibilities

Delegating responsibilities and supervising business operations.
Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
Resolving conflicts or complaints from customers and employees.
Monitoring store activity and ensuring it is properly provisioned and staffed.
Analyzing information and processes and developing more effective or efficient processes and strategies.
Establishing and achieving business and profit objectives.
Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
Generating reports and presenting information to upper-level managers or other parties.
Ensuring staff members follow company policies and procedures.
Other duties to ensure the overall health and success of the business.