Store Operations Leader: Boost Sales & Service

ELEVON CONSULTING PTE. LTD.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

Elevon Consulting PTE. LTD. in Singapore seeks a Store Operations Manager to drive store performance through effective execution of policies and procedures, maximizing sales and profit, and achieving business goals.

You will lead the operations team, uphold SOPs and safety, shape merchandising and stock strategies, monitor trends, and ensure cost efficiency while maintaining high customer satisfaction and team engagement.

Qualifications

• 1-3 years of managerial experience in the retail industry.
• 6 days work-week schedule, with rotating shift incl. weekends/public holidays.
• Able to carry 10-15kg products and stand for hours.

Responsibilities

• Manage store performance, ensuring sales, profit, and customer satisfaction targets are met.
• Lead and inspire the operations team to drive merchandising, service standards, and day-to-day execution.
• Uphold SOPs, HR policies, and food safety regulations, embedding discipline across departments.
• Shape business strategies to maximize sales, margins, and profitability while controlling shrinkage.
• Monitor market trends and customer behavior to anticipate changes and stay ahead of competitors.
• Translate corporate directives into clear operational practices for inventory and merchandising.
• Balance stock levels and turnover to maintain product availability and efficiency.
• Manage operating costs through productivity tools and performance measurements.
• Maintain communication with the team via daily walk-throughs, briefings, and updates.
• Coach and mentor staff to build a motivated, high-performing culture.
• Support the store with additional duties as required to ensure smooth operations.

Skills

Managerial experience

Retail operations

Team leadership

Job description

Elevon Consulting PTE. LTD. in Singapore seeks a Store Operations Manager to drive store performance through effective execution of policies and procedures, maximizing sales and profit, and achieving business goals.

You will lead the operations team, uphold SOPs and safety, shape merchandising and stock strategies, monitor trends, and ensure cost efficiency while maintaining high customer satisfaction and team engagement.