Store Manager

STARBUCKS COFFEE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 47,000 - 78,000; Full time

Job summary

Starbucks Coffee Singapore Pte. Ltd. is seeking a Store Manager - Retail to lead a busy Singapore store and deliver exceptional customer service. This hands-on role focuses on coaching staff, optimizing operations and driving store performance in a competitive retail environment.

You will manage daily store activities, build strong team engagement, and uphold Starbucks standards for quality, service, and community presence. A customer-focused leader with strong organizational skills will succeed.

Qualifications

• Candidates have 2+ years in progressively responsible retail roles, including customer service.
• Ability to direct and motivate a team, with leadership experience preferred.
• Strong communication, organization, and problem-solving abilities.

Responsibilities

• Lead store operations and supervise daily activities.
• Coach and develop store associates to deliver outstanding customer service.
• Drive sales through effective merchandising and customer engagement.

Skills

Customer service

Organizational skills

Interpersonal skills

Problem-solving

Leadership

Entrepreneurial mindset

Education

O-Level qualification or equivalent

University degree in business or related field may substitute

Job description

Job Position: Store Manager - Retail (Location: Singapore)

Now Brewing - Future Leaders! #tobeapartner

Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities - globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.

This role is a hands-on experience that develops your supervisory experience, coaching skills, coffee / tea passion and business acumen, all to build your understanding of store management. You will learn how to create success for a multi-million-dollar business, create and develop great teams, and building a meeting place in your community that nurtures customers. These foundational principles set up partners for success for careers in store management and leadership.

Using a mix of online learning, classroom training and hands on mentorship, you'll learn how to:

• Grow a successful, multi-million-dollar business: drive sales leveraging your business acumen, efficiency and problem-solving skills
• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.
• Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team

We'd love to hear from people with:

• At least an O-Level qualification, its equivalent and above
• Progressively responsible retail experience of 2 years, including 1 year of customer service experience and 1 year of experience in directing the work of others
• University degree in business or related field may substitute for a portion of the required experience.
• Great passion and enthusiasm about customer service
• Strong organizational, interpersonal and problem-solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

Join us and connect with something bigger!