Store Manager

Pandora; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Performance-based rewards

Leadership development programs

Global mobility opportunities

Job summary

Pandora is seeking an enthusiastic Store Manager in Singapore to lead a premium retail team and deliver outstanding customer experiences. You will drive sales, coach staff, recruit and onboard new members, and ensure inventory and VM standards are upheld.

The role requires a minimum of 3+ years in store management, strong leadership, and a KPI-driven mindset to achieve growth and customer satisfaction. Singapore location with a focus on quality and sustainability.

Qualifications

• Minimum 3+ years in store management.
• Experience leading a premium retail team.
• Proven ability to drive KPIs and sales growth.
• Strong leadership and coaching track record.
• Experience with recruitment, onboarding, and training.
• Excellent verbal and written communication.
• Able to manage inventory and VM standards.

Responsibilities

• Influence and deliver sales results.
• Deliver an exceptional customer experience always.
• Motivate and drive your team to achievements, individually and as a group.
• Inspire leadership and develop your team.
• Resolve customer concerns proactively and professionally.
• Manage stock to maximise store sales.
• Roster to business needs and maximise productivity.
• Oversee day-to-day store inventory per policy.
• Ensure Pandora VM adherence in-store.
• Follow WHS policies and safe work methods.

Skills

Store leadership

Team development

KPI management

POS systems

Coaching

Talent recruitment

Communication

P&L awareness

Microsoft Office

MS Excel

Tools

Microsoft Office

MS Excel

Job description

About The Role

We're looking for an enthusiastic and experienced Store Manager to lead our team and deliver an outstanding customer experience. If you're a motivated leader with strong retail management skills and a passion for achieving results, we'd love to hear from you.

You will foster an inclusive, engaging, and high-performing culture, embedding Pandora’s core values—Dream, Dare, Care, and Deliver— in everything we do.

Key Areas of responsibilities

• Responsible for positively influencing and delivering sales results.
• Deliver an exceptional customer experience always.
• Ability to motivate and drive your team to achieve outstanding metrics, both individually and team based.
• Inspiring leadership skills and ability to develop your team.
• Ability to resolve all customer concerns proactively, consistently and professionally.
• Ensuring that stock is managed effectively in order to maximise store sales.
• Ability to effectively roster to the needs of the business, recognising the key strengths of your team to achieve maximum productivity.
• Manage the day-to-day store inventory process by adherence to company policies and procedures.
• Ensure the Pandora VM is consistently adhered to within your store.
• Adhere to company WHS policies and procedures, by both observing and practicing safe work methods.

What We Are Looking For

• A minimum of 3+ years’ experience in managing a store.
• Experience in leading and developing a team in a premium retail environment.
• Inspirational and motivational leadership style.
• Experience within a KPI driven environment and understand how to drive the KPIs for ongoing growth and success.
• Proven track record of leadership and Coaching of high-performing teams.
• Ability to work with POS systems, Microsoft applications and portable devices.
• Awareness of priority management within a store environment.
• Experience in recruitment, onboarding, and training of all new team members.
• Conducting performance reviews and upskilling team.
• Strong verbal and written communications skills.
• Understanding of profit and loss and the factors that can be influenced at store management level.
• Ability to provide constructive feedback to management.
• Experience in executing company visual merchandising standards.

Why join Pandora in Asia?

At Pandora, we’re committed to creating a workplace where people feel supported, trusted, and inspired to grow. Since 2021, we’ve expanded our global workforce by 40% while reducing attrition by 25% —progress made possible by inclusive leadership, strong internal mobility, and a culture that values care, courage, and connection.

We offer a thoughtfully curated suite of benefits to support your wellbeing, growth, and lead the life you love. These include performance-based rewards and access to global leadership development programs. Our culture embraces creativity and individuality, and supports internal mobility.

As part of a company committed to sustainability, diversity, and craftsmanship, you’ll have the platform to lead with purpose and shape the future of a globally recognised bran

Learn more about Pandora atwww.pandoragroup.com

The icing on the cake

This role offers an opportunity in Singapore, a world-class city known for its innovation, sustainability efforts, and multicultural society — making it the ideal location for Pandora’s regional team.

About Pandora

Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.