Store Manager

Jobtailor; Singapore; On-site; SGD 45,000 - 78,000; Full time

Job summary

Crocs, Inc. is seeking a Store Manager in Singapore to lead a high-performing team, drive sales, and deliver exceptional consumer service. You will oversee visual merchandising, stock replenishment, and daily operations to ensure brand standards are met.

Qualifications include 5+ years in retail with leadership experience, strong communication skills, and fluency in English. You will contribute to a welcoming environment and uphold Crocs asset protection policies in a fast-paced retail setting.

Qualifications

• A Level or Diploma and above preferred.
• Minimum 5 years total retail experience; Store Manager experience preferred.
• Fluent in English; knowledge of additional languages an advantage.

Responsibilities

• Lead store team to surpass sales and service targets.
• Oversee visual presentation, product flow, replenishment, and stock control.
• Manage daily operations including POS system, pricing, markdowns and loyalty programs.
• Uphold asset protection policies and inventory control standards.
• Foster an inclusive, growth-oriented environment and engage external talent networks.

Skills

Retail Management

Team Leadership

Analytical Thinking

POS System Management

Inventory Control

Education

A Level

Diploma

Advanced Diploma

Tools

Point Of Sale System

Microsoft Office Suite

Email

Job description

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Leads the store team in surpassing performance metrics including sales, consumer service and charms
• Apply analytical thinking & company reporting to find opportunities within store, empowering the team to make strategic decisions
• Lead visual presentation, product flow, replenishment, and operational standards throughout the store
• Foster a welcoming, inclusive environment that engages promotes internal growth and builds an external network of talent
• Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities
• Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
• Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assist in pricing and markdown processes seasonally, promote loyalty programs, maintain cleanliness and recovery standards etc.
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

• Possess at least A Level / Diploma / Advanced Diploma or above preferred
• Minimum 5 years of total retail experience; preferably with previous Store Manager experience
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
• Professional working proficiency in English, proficiency of other language(s) will be an advantage
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

Core Competencies

Demonstrates strong leadership and analytical skills to drive team performance and enhance consumer service in a fast-paced retail environment. Proficient in retail operations, including inventory control, visual presentation, and Point of Sale system management.

Highest-signal resume keywords

• Retail Management
• Team Leadership
• Analytical Thinking
• Point Of Sale System Management
• Inventory Control

ATS Optimization Keywords

Hard Skills

• Retail Operations
• Sales Performance Metrics
• Visual Presentation
• Stock Replenishment
• Consumer Service
• Product Knowledge
• Operational Standards
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel

Soft Skills

• Communication Skills
• Team Empowerment
• Problem Solving
• Flexibility
• Inclusivity

Certifications & Qualifications

• A Level
• Diploma
• Advanced Diploma

Industry Keywords

• Retail
• Consumer Service
• Asset Protection
• Inventory Control
• Loyalty Programs

Tools & Technologies

• Point Of Sale System
• Microsoft Office Suite
• Email