Store Director

SAINT LAURENT (SINGAPORE) PTE. LIMITED; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading retail company in Singapore is seeking a Store Director to lead the team and ensure brand engagement while achieving business goals. This role requires strong leadership skills, an ability to develop talent, and a focus on customer experience. Key responsibilities include managing inventory, compliance, and implementing strategies to achieve sales targets.

Qualifications

• Strong leadership skills with experience in retail management.
• Proven ability to develop and retain talent.
• Analytical skills for KPI assessment and performance management.

Responsibilities

• Lead and develop a team to achieve business goals.
• Manage inventory and compliance with operational processes.
• Ensure customer experience and loyalty are prioritized.

Job description

ROLE

Reporting into the Retail Manager for Singapore and Malaysia, the Store Director role is a key leader in the retail network, responsible for promoting brand engagement and customer loyalty in order to successfully reach business goals. They will also be required to identify, attract, recruit, develop and retain talent while maintaining compliant with directions from Headquarters and cultivating an effective store culture.

MISSION

• Ensure professional growth and training of the staff by adopting and exhibiting a coaching approach
• Define targeted quantitative and qualitative goals and ensure they are achieved
• Analyse results, verify daily, weekly, monthly activities and set up yearly assessments: KPIs
• Demonstrate sales leadership for staff by playing an active role on the selling floor
• High sensitivity to customer experience and loyalty, ensuring that these concepts are instilled in the team and always upheld within the store
• Manage inventory activities, taking into account related inventory results in collaboration with the Back Office Operation
• Ensure that all the processes are compliant with legal, safety, internal requirements, sustainability, HR and stock organization
• Ensure that the qualitative standards required by our Brand are maintained
• Formulate and implement strategies to achieve sales targets
• Lead, motivate and develop the store team and create the right environment to ensure team and individual development