Store Assistant

TNS NAHA PTE. LTD.; Singapore; On-site; SGD 17,000 - 22,000; Full time

Job summary

TNS NAHA PTE. LTD. is seeking a Store Assistant to help customers find items, restock shelves, and create attractive displays. You will contribute to delivering excellent service and driving sales, while maintaining store standards and data accuracy in client books.

The role involves working with the store team to meet sales targets, operate the cash register, and assist in training new staff, ensuring a smooth shopping experience for all customers.

Qualifications

• Experience in customer service is preferred.
• Retail sales experience is a plus.
• Ability to operate cash registers and POS systems.

Responsibilities

• Assist customers in identifying and purchasing items.
• Restock the retail space and maintain visual merchandising.
• Deliver excellent service to drive sales and customer satisfaction.
• Operate cash registers and POS machines.
• Monitor stock levels and receive shipments.
• Train new staff and assist in inductions.

Skills

Customer service

Sales

Cash handling

Merchandising

Communication

Tools

POS system

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store's sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff's client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipmentsEnforcing in-store security and h