STORE ASSISTANT

SHAHANA PLUS HOLDINGS PTE. LTD.; Singapore; On-site; SGD 25,000 - 38,000; Full time

Job summary

Shahana Plus Holdings PTE. LTD. is looking for a motivated Store Assistant to support customers, stock shelves, and create attractive displays in Singapore. You will handle POS transactions, contribute to sales targets, and ensure store standards are met.

The role requires a high school diploma or GED, proven retail experience, and excellent communication. Candidates must be able to stand for long periods and work evenings, weekends, and holidays as openings require.

Qualifications

• Experience in retail sales and customer service.
• Ability to operate POS systems.
• Strong communication and organizational skills.
• Detail-oriented with merchandise displays.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist in achieving store targets and sales goals.
• Run cash register and POS transactions.
• Restock and maintain merchandise displays.
• Deliver excellent customer service to shoppers.
• Monitor store cleanliness and safety, ensuring standards.
• Receive and verify shipments and update inventory.
• Support store manager and staff in day-to-day tasks.
• Enforce store policies and procedures with staff.
• Maintain visual merchandising and product presentation.
• Assist customers to identify needs and preferences.
• Operate POS systems accurately and efficiently.
• Perform other duties as assigned by management.

Skills

Retail sales experience

Customer service

POS software

Stocking & merchandising

Communication skills

Education

High school diploma or GED

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store’s sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).