STORE ASSISTANT

20TY PTE. LTD.; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

20TY PTE. LTD. is seeking a Store Assistant to help customers identify and purchase items, restock shelves, and create appealing displays. You will support sales goals and ensure a smooth store operation with strong customer service.

The role requires the ability to stand for long periods, familiarity with POS systems, and excellent communication in a fast-paced environment. Prior retail management experience is a plus.

Qualifications

• High school diploma or GED required.
• Proven retail sales experience.
• Ability to stand for extended periods.
• Ability to use labeling and pricing equipment and POS software.
• Able to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience preferred.
• Retail background preferred—previous management experience.
• Ability to work under pressure.
• Available to work during opening hours (evenings, holidays, weekends).

Responsibilities

• Assist customers in identifying and purchasing items.
• Restock the retail space and maintain displays.
• Run the cash register and POS transactions.
• Drive store sales targets and meet personal goals.
• Monitor data quality in sales staff client books and plan actions.
• Lead staff trainings and onboarding.
• Deliver excellent customer service and uphold brand standards.
• Identify performance issues and report to Store Manager.
• Keep the store fully stocked and merchandised.
• Engage with customers and assess their needs and preferences.
• Receive and verify new shipments.
• Enforce in-store safety and health procedures.

Skills

Retail sales

Customer service

Cash handling

POS software

Communication

Organization

Teamwork

Education

High school diploma or GED

Tools

POS software

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store's sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff's client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).