STORE ASSISTANT

SARAH'S CAFE PTE. LTD.; Singapore; On-site; SGD 30,000 - 46,000; Full time

Job summary

SARAH'S CAFE PTE. LTD. is seeking a Store Assistant in Singapore to help customers select products, restock shelves, and create attractive displays. The role involves operating POS systems, delivering excellent service, and contributing toward sales targets.

The ideal candidate will have retail sales experience, strong communication and organizational skills, and the ability to work in a fast-paced environment. Availability for opening hours, including evenings and weekends, is preferred.

Qualifications

• High school diploma or GED preferred.
• Proven retail sales experience.
• Ability to stand for extended periods.
• Experience using labeling and pricing equipment and POS software.
• Ability to work in a fast-paced environment.
• Strong organizational and communication skills.
• Exceptional customer service and attention to detail.
• Retail management experience in outdoor or related sectors preferred.
• Retail background with some management experience.

Responsibilities

• Assist customers in identifying and purchasing items.
• Restock the retail space and maintain appealing displays.
• Run cash register and POS processes.
• Help achieve store sales targets and individual goals.
• Ensure data quality in sales staff records and support action plans.
• Deliver exceptional service and uphold brand standards.
• Identify performance issues and escalate to Store Manager.
• Keep the store well stocked and visually merchandised.
• Interact with customers to understand needs and preferences.
• Receive and verify shipments and manage security procedures.
• Perform other duties as assigned by the director.

Skills

Customer service

Communication

Organizational skills

Detail-oriented

Work under pressure

Retail sales

Teamwork

Education

High school diploma or GED

Tools

POS software

Pricing equipment

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store's sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff's client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).