Store Assistant

AISA CAFE PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

AISA CAFE PTE. LTD. is seeking a Store Assistant to support customers, manage stock, and maintain attractive product displays. You will assist in achieving sales goals and ensuring a smooth store operation.

The role requires strong customer service, multitasking in a fast-paced environment, and basic POS skills. Training and scheduling may include evenings and weekends to align with store hours.

Qualifications

• High school diploma or GED preferred
• Proven retail sales experience
• Ability to stand for extended periods
• Ability to use labeling and pricing equipment and POS software
• Ability to work in a fast-paced environment
• Strong organizational and communication skills
• Exceptional customer service skills
• Detail-oriented
• Retail management experience preferred
• Availability to work within opening hours (evenings, holidays, weekends)

Responsibilities

• Help customers identify and purchase items
• Restock the retail space
• Drive store sales and meet targets
• Operate cash registers and POS systems
• Maintain visual merchandising and store cleanliness
• Engage with customers and identify needs
• Monitor data quality in sales records and support plans
• Provide excellent service to all clientele
• Assist in staff training as needed
• Perform duties assigned by management

Skills

Customer service

Cash handling

Sales targets

Merchandising

POS software

Communication

Organizational skills

Detail-oriented

Teamwork

Education

High school diploma or GED

Tools

POS software

Labeling equipment

Pricing equipment

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store's sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff's client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).