Staff Site IT Manager

I10173 GE Aviation, Engine Services - Singapore Pte. Ltd.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

GE Aerospace in Singapore is seeking an IT/OT Infrastructure Lead to own end-to-end reliability, security, and performance of the site's IT/OT stack supporting MRO operations. You will align with GE Aerospace global standards, partnering with Operations, Engineering, Quality, EHS, and HQ Digital to deliver digital improvements and maintain resilience.

Role requires 3+ years in IT Operations with shop-floor exposure, strong incident management, and ability to lead 24x7 environments while driving

Qualifications

• Bachelor's degree in Information Systems, IT, Computer Science, or related field; or equivalent experience
• Minimum 3 years professional experience in IT Operations (site-level leadership preferred)
• Strong knowledge of digital tools, systems, and technologies relevant to manufacturing/aerospace; ability to manage multiple priorities in a fast-paced environment; on-site at Singapore site
• Demonstrated incident management in 24x7 operations and effective communication in a matrixed global organization (reflecting must-have skills for this role)

Responsibilities

• Leads ITIL-aligned incident/problem/change processes, provides on-call escalation for production-impacting issues, and drives proactive monitoring, root-cause analysis, and asset lifecycle management to maintain SLAs and availability
• Partners with shop leadership and global teams to plan and execute changes and projects (new lines, MES/data capture, AI/analytics pilots, expansions/re-layouts) safely during production windows; manages vendors and telcos to meet SLAs and control costs
• Ideal candidate blends shopfloor IT/OT experience with disciplined service management and strong stakeholder engagement, maintaining resilient, compliant infrastructure in a 24x7 environment while translating operational needs into pragmatic digital solutions

Skills

Incident management

Stakeholder engagement

On-site leadership

Problem solving

Communication under pressure

Education

Bachelor's degree in Information Systems, IT, CS

Tools

MES systems

Industrial networks

ITIL processes

Job description

Job Description Summary

Own end-to-end reliability, security, and performance of site IT/OT infrastructure supporting MRO operations. Ensure zero disruption to safety, quality, and delivery, while aligning to GE Aerospace global standards. Serve on the shop leadership team, partnering across Operations, Engineering, Quality, EHS, and HQ Digital/Infrastructure to execute digital improvements, maintain resilience, and enforce compliance.

Company Overview

Are you ready to see your career take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen.

Site Overview

For more than 40 years, our advanced facilities in Singapore have led aerospace innovation across the Asia Pacific region. From automating processes to leveraging smart factory technologies, robotics, and additive manufacturing, GE Aerospace is shaping the future of aviation. Responsible for more than 60% of our global repair volume, our Singapore site is the largest site for engine component maintenance, repair and overhaul work. We can’t do this work without talented people like you. Join us and be part of our journey to innovate and excel in the aerospace industry.

Role Overview

Ensures end-to-end reliability, security, and performance of site IT/OT infrastructure supporting MRO operations, safeguarding zero disruption to safety, quality, delivery, and compliance while aligning to GE Aerospace global standards

Responsibilities

1. 1. Leads ITIL-aligned incident/problem/change processes, provides on-call escalation for production-impacting issues, and drives proactive monitoring, root-cause analysis, and asset lifecycle management to maintain SLAs and availability
2. 1. Partners with shop leadership and global teams to plan and execute changes and projects (new lines, MES/data capture, AI/analytics pilots, expansions/re-layouts) safely during production windows; manages vendors and telcos to meet SLAs and control costs
3. 1. Ideal Candidate The ideal candidate blends deep shopfloor IT/OT experience with disciplined service management and strong stakeholder engagement, maintaining resilient, compliant infrastructure in a 24x7 environment while translating operational needs into pragmatic digital solutions 1.. They are a structured problem solver who communicates clearly under pressure, manages vendors to outcomes, and continuously improves reliability, security, and cost through standard work and data-driven decisions

Required Qualifications

Bachelor’s degree in Information Systems, IT, Computer Science, or related field; or equivalent experience Minimum 3 years professional experience in IT Operations (site-level leadership preferred) Strong knowledge of digital tools, systems, and technologies relevant to manufacturing/aerospace; ability to manage multiple priorities in a fast-paced environment; on-site at Singapore site Demonstrated incident management in 24x7 operations and effective communication in a matrixed global organization (reflecting must-have skills for this role)

Preferred Qualifications

8–12+ years in infrastructure/operations leadership within manufacturing, MRO, pharma, or heavy industry; strong plant/shopfloor IT & OT exposure (MES, industrial networks) Experience operating ITIL-aligned processes with measurable SLA outcomes; vendor and contract management with proven results Exposure to ISA-95, OT security principles, and segmented industrial network architectures; experience in regulated or safety-critical environments; prior work in multinationals with strong standards

Application Notice

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GE Aerospace and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at https://www.geaerospace.com/careers/privacy and https://www.e2i.com.sg/pdpa/.

Additional Information

Relocation Assistance Provided: No At GE Aerospace, we invent the future of flight, lift people up, and bring them home safely. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. At GE Aerospace, respect for people is core to our culture and commitment to FLIGHT DECK, our proprietary lean operating model. We attract, develop, and retain industry-leading talent from all backgrounds and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of GE Aerospace, their work isn't just a job. It's their passion and purpose. We work and win as one team, accountable to each other and our customers, and we are always finding a better way to climb higher together. We were meant to fly.