Sr. Revenue Operations Analyst

LogicMonitor; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

LogicMonitor, based in Singapore, is seeking a Senior Revenue Operations Analyst to drive analytics, forecasting, and process optimization across APAC. The role focuses on pipeline management, partner analytics, and data-driven decision making using Salesforce, CPQ, and BI tools.

Ideal candidates bring 4+ years in Sales/Revenue Operations, strong Salesforce expertise, and a track record of cross-functional collaboration.

Qualifications

• 4+ years in Sales/Revenue Operations in B2B SaaS.
• Strong Salesforce CRM experience with dashboards.
• Experience with forecasting, pipeline metrics, and ACV/ARR.
• Advanced Excel and BI tool proficiency (Power BI/Tableau).
• Excellent communication and cross-functional teamwork.

Responsibilities

• Analyze pipeline, bookings, ACV, ARR, and win rates.
• Support pipeline management, forecast accuracy, QBRs, and AOP.
• Support direct and channel sales partners including attribution.
• Improve end-to-end sales processes: quoting, pricing, contracting, renewals.
• Maintain data accuracy and reporting across Salesforce, CPQ, PRM.
• Build dashboards and KPI reports to identify gaps and opportunities.
• Leverage AI and automation to improve forecasting and reporting.

Skills

Salesforce CRM

Excel

Power BI/Tableau

Data analysis

Cross-functional collaboration

Independent work

Tools

Salesforce CPQ

PRM system

Job description

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Singapore.

Our office is situated in the beating heart of Singapore at 9 Battery Road, close to Raffles Place. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

To learn more about life at LogicMonitor, check out our Careers Page.

What You’ll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

LogicMonitor is seeking a Senior Revenue Operations Analyst based in Singapore to support Sales Operations across APAC, including direct sales, channel, distributors, GSIs, and strategic partners.

This role will focus on sales performance analytics, pipeline management, forecasting, operational execution, and process optimization. We are looking for a highly analytical, hands-on professional who can leverage AI and automation to improve operational efficiency, generate actionable insights, and drive data-driven decisions across Sales Operations.

Here’s a closer look at this key role:

• Sales & Partner Analytics: Analyze pipeline, bookings, ACV, ARR, win rates, conversion, sales productivity, and partner-sourced and influenced revenue across direct and indirect channels.
• Pipeline & Forecasting: Support pipeline management, forecast accuracy, deal progression, quarterly business reviews (QBRs), and Annual Operating Planning (AOP).
• Sales & Channel Operations: Support direct sales, GSIs, distributors, resellers, and MSPs, including co-sell, referral, resale, deal registration, and partner attribution.
• Sales Process Optimization: Improve end-to-end sales processes, including opportunity management, quoting, pricing, contracting, bookings, and renewals.
• Distributor & Commercial Operations: Support distributor and reseller pricing, margins, discounts, rebates, incentives, and order management.
• Systems & Data Management: Maintain data accuracy, reporting integrity, and operational workflows across Salesforce CRM, CPQ, PRM, and related GTM platforms.
• Reporting & Business Insights: Build dashboards, sales and partner scorecards, and KPI reporting to identify performance gaps, growth opportunities, and operational risks.
• AI & Automation: Actively leverage AI, predictive analytics, and automation to identify pipeline risks, improve forecasting, detect data inconsistencies, automate repetitive reporting, and optimize Sales Operations workflows. Proactively identify AI use cases, implement practical solutions, and measure business impact.
• Cross-Functional Execution: Partner with Sales, Channel, Finance, Deal Desk, Marketing Operations, and Business Systems to resolve operational challenges and drive process improvements and automation.

What You’ll Need:

• 4+ years of experience in Sales Operations, Revenue Operations, Channel Operations, or Sales Analytics within B2B SaaS or enterprise technology.
• Strong Salesforce CRM experience, including reporting, dashboards, opportunity management, and data analysis.
• Understanding of direct and indirect sales models, including distributors, resellers, GSIs, and MSPs.
• Experience with sales forecasting, pipeline analysis, bookings, ACV, ARR, and sales performance metrics.
• Advanced Excel skills and experience with Power BI, Tableau, or similar reporting tools.
• Familiarity with Salesforce CPQ, PRM, and sales process automation.
• Strong analytical, problem-solving, communication, and cross-functional collaboration skills.
• Ability to work independently and support regional and global stakeholders.

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LogicMonitor is an Equal Opportunity Employer

LogicMonitor is an equal opportunity employer committed to fair, merit-based hiring in line with Singapore’s Tripartite Guidelines on Fair Employment Practices. All qualified applicants will be considered without regard to age, race, gender, religion, marital status, family responsibilities, disability, sexual orientation, or any other non-job-related characteristic (including nationality).

To comply with Ministry of Manpower regulations, we ask candidates to indicate whether they are Singapore Citizens, Permanent Residents, or will require an Employment/S Pass; this information is collected solely to fulfill MOM’s work pass reporting obligations and will not influence hiring decisions. We value the unique contributions of each individual and strive to foster an inclusive and supportive workplace for all.

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Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.