Sr. Asso, Digital Service Delivery, Consumer Banking

DBS Bank Ltd; Singapore; On-site; SGD 69,000 - 118,000; Full time

Job summary

DBS Bank Ltd. in Hong Kong seeks a Sr. Associate for Digital Service Delivery in Consumer Banking to drive agile delivery, define requirements, and supervise UAT activities. You will coordinate with business stakeholders and technology teams to ensure successful end-to-end delivery from concept to production launch.

The role requires strong problem-solving, communication skills, and a proactive, self-starting approach to meet tight deadlines in a dynamic banking environment.

Qualifications

• University Degree in a relevant field.
• Experience delivering digital banking projects.
• Knowledge of Agile methodologies and QA/testing.
• Strong interpersonal and communication skills.

Responsibilities

• Assist team lead in new product development or system projects to achieve business goals.
• Drive delivery within an Agile framework from requirements to production launch.
• Collaborate with stakeholders to elicit requirements and ensure business objectives.
• Identify risks and track to resolution.
• Lead design of large EPICs broken into smaller user stories.
• Supervise UAT testers and ensure test plans are executed.
• Provide system advisory between business and technology.
• Deliver end-to-end delivery of DBS initiatives on time and budget.
• Support post-implementation tasks such as user training and issue resolution.

Skills

Agile delivery

Stakeholder management

UAT supervision

Analytical problem solving

Education

University Degree

Job description

Sr. Asso, Digital Service Delivery, Consumer Banking page is loaded## Sr. Asso, Digital Service Delivery, Consumer Bankinglocations: One Island Easttime type: Full timeposted on: Posted Todayjob requisition id: WD90268**Business Function**As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.**Responsibilities**- Assist team lead in new product development or system projects so as to achieve Business goal- Drive delivery within an Agile framework, with end to end ownership on from defining requirement, collaborating with development team on technical design, and overseeing QA and user acceptance testing, as well as actual launch in production- Work collaboratively and build relationships with internal stakeholders to elicit requirements to ensure the business objectives and product version is being delivered.- Identify risk and track through to resolution.- Responsible for leading the design of large user stories (EPICS) which are broken down into smaller stories/ product backlog, which is a prioritized features list for the product which is used by Agile Teams to develop technology solutions.- Supervising a team of UAT testers, and ensure that UAT test plans and test cases are executed within the stipulated UAT schedule.- Support post implementation tasks such as user training, production problem investigation, escalation and resolution- To provide system solution advisory between business and technology- To do end-to-end delivery of all CBG new initiatives - from business requirements, solution design, testing and live verification- To ensure projects go live within approved timeline and budget**Job Requirement**- University Degree- Working experience in Consumer Banking products specialized in digitalproject delivery peferable- Good understanding on the system applications and preferably with some technicalknowledge- Good experience in managing system enhancement end-to-end and participated in difference milestones within project lifecycle such as business requirements development, test management and execution implementation etc Agile exposure is preferable- Self-starter with business acumen, independent and able to rise challenges and meet deadline effectively- Good interpersonal and communication skills with a positive working attitude and an avid team player- Strong analytical problem solving skills.**Apply Now**We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.We regret only shortlisted candidates will be notified.-en**Location:**One Island East**Job:**Digital**Schedule:**Regular**Employee Status:**Full time