AVP, Digital Product Owner, Consumer Banking Group

DBS; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

DBS is seeking a Senior Delivery Lead to drive consumer banking projects across six markets, including Singapore, Hong Kong, Taiwan, India, Indonesia and China. You will own end-to-end delivery, gather requirements, coordinate UI signoff, data needs, copytext and notifications templates, ensuring ROI.

Responsibilities include releasing plans with the scrum master, UAT, test strategy and automation using Playwright and Appium, overseeing QA and Go-Live.

Qualifications

• Degree holder with 8 years relevant experience.
• Strong IT background with system projects.
• Experience in Consumer and Wealth Banking products.
• Familiar with test automation and AI-enabled delivery practices.

Responsibilities

• Lead and manage consumer banking projects across six markets (Singapore, Hong Kong, Taiwan, India, Indonesia, China).
• Gather detailed requirements from business leads, coordinate UI signoff, data needs, copytext and notifications templates, and assess ROI.
• Plan releases with the scrum master, define UAT, testing strategy, coverage and exit criteria; oversee Go-Live and post-production support.
• Promote AI-assisted delivery practices to improve productivity while ensuring governance and compliance.

Skills

Agile methodologies

Stakeholder management

Communication skills

Team collaboration

Project delivery

Education

Bachelor's degree

Tools

Playwright

Appium

AI-assisted tools

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

Lead and Manage Consumer banking projects and initiatives across our 6 key markets which include Singapore, Hong Kong, Taiwan, India, Indonesia and China. Manage end to end delivery, include gathering detailed requirement from business lead of customer journey, collaborate with stakeholders for UI of signoff CJ, Data requirement, copytext, notifications templates, review for error scenarios etc Responsible for squad capacity within budget, backlog & stakeholder, clear understanding of the delivery and it’s ROI to prioritize work for the cross functional team to deliver together. Create the release plan with scrum master, with details on UAT, testing strategy, coverage, entry and exit criteria to implementation approach. Drive quality engineering and test automation adoption by ensuring appropriate automation strategy, coverage planning, and execution using modern tools such as Playwright for web testing and Appium for mobile application testing. Oversee delivery execution from QA quality, sprint demo, status reporting from velocity to aging tickets and escalation where required. Work with QA manager for performance feedback Promote effective use of AI-assisted delivery practices to improve productivity and quality, including leveraging AI tools to support user story elaboration, acceptance criteria refinement, test scenario identification, and test case generation while ensuring human review, traceability, and compliance with internal standards. Responsible for UAT signoff against agreed exit criteria and track agreed open items and manage Go Live plan and postproduction support and handover. Manage backlog & project stakeholders, have clear understanding of the delivery and it’s ROI to prioritize work clearly for the cross functional team to deliver together Gather detailed requirement from business lead for analysis, collaborate with stakeholders for UI of signoff CJ, Data requirement, copytext, notifications templates, review for error scenarios etc.

Requirements

Degree holder with 8 years relevant experience, preferably in Consumer Banking and/or mobile / Internet Banking with strong business acumen is an advantage. Strong IT background preferably with experience in implementing system projects. Experienced in areas of Consumer and Wealth Banking products, mobile payments, x-border payment, process improvement and the operational aspect on international payment processes and operations. Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices with ability to blend them in the right proportions to fit a dynamic project and business environment. Good understanding of test automation principles, automation frameworks, regression automation, and automation metrics, with exposure to tools such as Playwright for web applications and Appium for mobile applications. Experience or working knowledge in using AI-enabled tools to improve delivery productivity, including user story creation, acceptance criteria elaboration, test scenario discovery, and test case generation, with appropriate review and governance controls. Excellent interpersonal and communication skills with a positive working attitude. Team player as need to work across different stakeholders from product to technology. Good presentation skills and articulate well on senior management meeting Meticulous and systematic with an eye for detail. Possess the ability to prioritize and categorize requirements or issues to ensure that effective delivery of projects or enhancements Lead and challenge the status quo on project delivery and product development life cycle.

Location

DBS @ UE Biz Hub

Job

Digital Schedule: Regular Employee Status: Full time

About DBS

DBS is more than a bank — we’re shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.