Specialist, Risk & Compliance, AML (AIA FA)

AIA Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

AIA Singapore is seeking an experienced EDD Subject Matter Expert to provide end-to-end onboarding support for high-risk customers across business segments. You will conduct enhanced due diligence, corroborate SOW/SOF, and prepare SARs in line with regulatory requirements.

Join our AML governance team to coordinate case management, report findings to senior management and regulators, and drive process improvements. A bachelor’s degree in a related field and AML certification are preferred.

Qualifications

• Strong analytical and investigative skills with attention to detail.
• Ability to work independently and manage multiple priorities under pressure.
• Proficient in Microsoft Office Suite and data analysis.

Responsibilities

• Conduct enhanced due diligence (EDD) on high-risk customers and complex cases and escalate risks as needed.
• Coordinate EDD case management with stakeholders and ensure supporting documents address risks.
• Prepare and report Suspicious Activity Reports (SARs) in compliance with regulations.
• Maintain accurate records of EDD and correspondence per policies and regulations.
• Provide regular reporting to senior management and regulators; present detailed findings when needed.
• Identify AML process inefficiencies and participate in improvement initiatives including UAT and manuals updates.
• Provide training and guidance on EDD/SOF/SOW requirements to business units.

Skills

Analytical skills

Independent worker

MS Office

AML regulations knowledge

Interpersonal skills

Integrity

Education

Bachelor’s degree in Finance, Law, Business or related field

AML Certification (CAMS, CFE or equivalent)

Tools

Actimize

SAS

Job description

Start building a career with purpose.

At AIA, your perspective, curiosity and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will learn through meaningful work, collaborate with experienced colleagues and build practical skills as you turn fresh ideas into positive outcomes and a more sustainable future for our customers and communities.

Join us to explore new possibilities, grow through real experiences and start making an impact across Asia.

About The Role

As the SME for EDD, provide the end‑to‑end support for the onboarding of high‑risk customers (HRC) from all business segments which will include performing the relevant CDD, SOF, SOW collection and corroboration, EDD investigation and customer risk assessment on a timely basis.

• Conduct enhanced due diligence (EDD) on high‑risk customers and complex cases. Liaise with internal stakeholders to ensure timely escalation of potential risks to senior management
• Work closely with all stakeholders to coordinate the EDD case management and ensure relevant supporting documents address the risks assessed.
• Prepare and report Suspicious Activity Reports (SARs) in compliance with regulatory and internal requirements.

Start building a career with purpose.

At AIA, your perspective, curiosity and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will learn through meaningful work, collaborate with experienced colleagues and build practical skills as you turn fresh ideas into positive outcomes and a more sustainable future for our customers and communities.

Join us to explore new possibilities, grow through real experiences and start making an impact across Asia.

About The Role

As the SME for EDD, provide the end‑to‑end support for the onboarding of high‑risk customers (HRC) from all business segments which will include performing the relevant CDD, SOF, SOW collection and corroboration, EDD investigation and customer risk assessment on a timely basis.

Risk Assessment & Compliance

• Conduct enhanced due diligence (EDD) on high‑risk customers and complex cases. Liaise with internal stakeholders to ensure timely escalation of potential risks to senior management
• Work closely with all stakeholders to coordinate the EDD case management and ensure relevant supporting documents address the risks assessed.
• Prepare and report Suspicious Activity Reports (SARs) in compliance with regulatory and internal requirements.

Reporting & Documentation

• Maintain accurate records of all EDD and correspondence in accordance with company policies and regulatory obligations.
• Provides regular and ad‑hoc reporting to senior management, Group Compliance, regulators and auditors and other stakeholders.
• Prepare and present detailed findings, analysis, and recommendations to internal teams or regulators when necessary.

Operational Support & Process Improvement

• Identify trends and inefficiencies in the AML operations processes and recommend improvements and participate the enhancement initiatives, including UAT, update of operational manuals
• Provide training, advisory and guidance to the relevant business units on the EDD requirements, especially on the SOF/ SOW corroboration requirements and proactively identify areas of improvements in relation to the area of independent assessment, risk mitigations and benchmarking.
• Implements new processes to address evolving AML risks and landscape.
• Performs other responsibilities and duties periodically assigned by supervisor.

Education

• Bachelor’s degree in Finance, Law, Business, or a related field (or equivalent experience).
• Certification in Anti‑Money Laundering (e.g., CAMS, CFE, or other relevant certifications)

Experience

• Minimum of 5-7 years of experience in AML compliance, financial crime prevention, or a related field.
• Experience in the insurance industry and AML systems (e.g., Actimize, SAS, etc.) is a plus.
• Experience in EDD reviews and KYC onboarding for HNW / offshore customers, including good understanding of the various issues and practical solutions of the SOF / SOW corroborations for high‑risk clients.

Skills & Attributes

• Strong analytical and investigative skills with attention to detail.
• Ability to work independently and manage multiple priorities under pressure.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and data analysis skills.
• Knowledge of local and international AML regulations and standards (e.g., FATF, OFAC, MAS, TSIFA).
• Strong interpersonal skills and ability to positively influence internal (distributions channels and support staff) and external parties (brokers, bankers, agents) to ensure strong and effective AML risk and compliance governance.
• High level of integrity and takes ownership and accountability of results.

Believe in better with AIA.

If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

ABOUT AIA

For over a century, AIA has served the ever‑changing needs of our customers across Asia‑Pacific. Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do.

As pioneering innovators, we’re now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities. AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.

JOIN US

At AIA, we believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. Whether it’s investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your ‘better’.

AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in. Join us if you believe in creating a better tomorrow!