Specialist, HR Services

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Marina Bay Sands is seeking a GRA Licensing Liaison to coordinate Special Employee Licences and levy exemptions, interfacing with GRA, HR, Compliance and Legal to ensure timely submissions and accurate documentation. You will handle licence applications, renewals, cancellations for Category A,B,C1 and collaborate with various departments on employee movements.

The role requires a university degree, strong communication, attention to detail, and experience in a shared services environment.

Qualifications

• Excellent communication and interpersonal skills.
• Proficient in using relevant software and technology for transaction processing.
• Knowledge of relevant industry regulations and compliance standards.
• Detail-oriented with a strong commitment to quality services.

Responsibilities

• Liaise with GRA on Special Employee Licence and levy exemption matters.
• Administer licence applications, cancellations and renewals for Category A, B and C1.
• Coordinate with HR, Compliance and Legal on licence impacts for employee movements.
• Maintain levy exemption master lists and assist with annual submissions.
• Provide SEL licence training and monitor regulatory notifications.
• Handle time-off validation and attendance-related tasks as part of governance.

Skills

Communication skills

Interpersonal skills

Documentation accuracy

Regulatory knowledge

Education

University degree

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Responsibilities

GRA Licensing Liaise with external parties to facilitate the processing of the various licenses, exemption requests and to improve on the collaboration or processes in view of operational needs. To work with: GRA on Special Employee Licence related or Levy Exemption related matters for submission/clarification/resolving issues/answering to GRA enquiries pertaining to licence processes/ SEL Matrix functions/ Casino Acts or feedback received from Team Members pertaining to operations. Administer the application, cancellation and renewal of Special Employee Licence for Category A, B and C1 Special Employee Licences. Work closely with HR Services Team on new applicants who have signed Employment Agreements; on applicants who are not joining MBS (Self Rejected, Anomaly, No Show etc); and following up of GRA application forms or withdrawal of applications from ALPS. Handle all licence pass requests and issuance; includes Gaming & Non-Gaming Licence. Work closely with Compensation & Benefits & HR Business Partners on Team Member movements (Transfer / Promotion / Change of common name / Change of job title and End of Employment) so as to advise on licence related matters, and to ensure that Certificate of Competencies (COC) are submitted to meet the effective date proposed. Engage with internal departments to advise on the impact of the various licence required by the Team Members in their course of work. Advise /work together, but not limiting to, with : Gaming departments on the impact of the Special Employee Licence pertaining to the movements/promotions of their Team Members, for example if a new set of competencies required/new category of licence needed or the documents required (ie: Org chart, SEL Matrix and Job descriptions) by GRA for assessing the category of licence for new positions created within the department. Liaising with HR Business Partners on GRA appeal successful cases and GRA rejection cases. To liaise on SEL matters with Compliance and Legal departments. Non-Gaming departments on the more detailed purposes for the entry into the Casino for the application of levy exemption with GRA. The compiled levy exemption request listing which consists of requests from departments for levy exemption to enter the Casino due to ancillary duties, is to be submitted at the end of each month. Maintain by updating the Levy exemption master list upon GRA's approval or refusal of levy exemption. Develop and conduct SEL Licence Conditions Training To notify GRA within the regulatory timeline which a Team Member has been deployed to a function/new function or cessation of Team Member's function/employment from the Executive Senior Management positions. Absence Management Monitors the time-off and leave for team members. Stay informed about absence-related matters using alerts. Handle retroactive leave of absence requests. Validating time-off requests against holiday calendars, work schedules, and other parameters. Union Membership Assist with managing the payment of AREU fees of eligible TMs Administrative Task Perform any ad-hoc duties as assigned.

Job Requirements

• Education: University Degree, preferably major in Human Resources Management or equivalent.
• Other pre-requisites: Proven experience in a shared services environment or similar role.
• Excellent communication and interpersonal skills.
• Proficient in using relevant software and technology for transaction processing.
• Knowledge of relevant industry regulations and compliance standards.
• Detail-oriented individual with a strong commitment to delivering high-quality services to internal and external stakeholders.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore's skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals. As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.