Spa Therapist

ILLUMIA FACE PTE. LTD.; Singapore; On-site; SGD 3,000 - 6,000; Full time

Job summary

ILLUMIA FACE PTE. LTD. is seeking an experienced skincare professional to perform facials and related beauty services in a fast-paced, international setting in Singapore. You will educate clients on treatments, build trust, and maintain meticulous records while delivering personalized skincare plans.

The role emphasizes professional massage services, exceptional customer care, and a collaborative team approach to meet client goals and ensure satisfaction in a dynamic spa environment.

Qualifications

• Willing to learn and passionate about skincare and making clients happy.
• Professional in health and wellness with attention to detail.
• Experience in beauty salon/spa with track record of excellence in aesthetics.
• Strong rapport-building and communication with customers.
• Able to work as a team and independently and stay customer-focused.

Responsibilities

• Perform professional facials and other beauty services for customers.
• Create a safe space for clients to disclose face concerns and tailor plans.
• Ensure each client receives an extraordinary treatment for their needs.
• Provide friendly, compassionate environment with product and protocol knowledge.
• Educate clients on protocols and skincare concerns and questions.
• Handle administrative duties: manage appointments, records, inventory and supplies.
• Perform other ad-hoc duties as assigned by superiors.

Skills

Skincare expertise

Massage service

Client communication

Teamwork

Customer service

Goal oriented

Education

Beautician certificate or related cosmetology experience

Job description

Job Description

• Perform professional facials and other beauty services for customers
• Create a safe space for your clients to disclose their face concerns, taking note of their individual needs, routines, and goals
• Ensure each client receives an extraordinary treatment for their individual needs and goals.
• Provide a friendly, compassionate environment, deep product/protocol knowledge and honest advice
• Educate clients on both the protocol being administered as well as their own unique skincare concerns and questions by modelling our innovative philosophy
• Handle administrative duties, manage appointments, maintaining client records, inventory and operating supplies
• To perform any other ad-hoc duties as assigned by superiors.

Requirements

• Willing to learn, truly passionate about skincare & beauty and making clients happy and beautiful inside and out, self-motivated and able to work in international, fast paced environment
• Must be highly professional and very detail oriented. The person(s) we are seeking must have an interest in the health and wellness field.
• Partial experience at beauty salon/spa with a proven track record of excellence in aesthetic.
• Build rapport with customers
• Provide customers with professional massage service.
• Follow up on customers after-experience
• Great communicating skills
• Able to work as a team and individually.
• Positive attitudes
• Customer oriented
• Target driven

职位描述：

• 提供全面的面部护理服务。
• 深入了解客户的皮肤需求与目标，制定个性化护理计划，确保每位客户获得专业和周到的护理。
• 在愉悦的环境中为客户提供美容服务，让他们感受到放松与关怀。
• 提供专业建议，向客户解释每项护理流程，帮助他们理解护肤效果和过程。
• 处理行政事务，包括管理预约、客户记录、库存管理等，确保日常运营顺利。

要求：

• 拥有美容师资格证或相关美容专业经验。
• 精通面部护理、按摩等美容服务，能够根据客户需求提供个性化的服务方案。
• 出色的沟通技巧，能够清晰地解释护肤流程，理解客户需求，建立信任关系。
• 高度专业，注重细节，积极学习，乐于帮助客户实现他们的美容目标。
• 有团队合作精神，并能独立完成工作，具备强烈的目标导向。
• 具备良好的客户服务意识，能够通过提供卓越的服务赢得客户的信任和忠诚。
• 能够在快速变化的国际化工作环境中自我激励，并适应多变的工作需求。