SENIOR BEAUTICIAN

EZEN IMAGE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

EZEN IMAGE PTE. LTD. in Singapore is seeking a skilled beauty professional to advance our salon/spa team. You will deliver advanced treatments, lead a team of beauticians, and help drive customer satisfaction in a dynamic environment.

With 3–5 years of experience, you communicate in English or Chinese, supervise staff, and apply strong skincare knowledge to deliver exceptional service. A sales-minded approach helps achieve business goals while maintaining high hygiene and safety standards.

Qualifications

• Minimum 3–5 years of professional experience in the field.
• Proficient in English or Chinese to communicate with clients and team members.
• Leadership and team supervision skills to guide and develop junior staff.
• Strong knowledge of skincare, beauty products, and treatment techniques.
• Excellent customer service and communication abilities to foster client relationships.
• Sales-oriented mindset with ability to meet targets and contribute to business objectives.

Responsibilities

• Deliver advanced beauty treatments including facials, skin therapy, body treatments, waxing, threading, manicure/pedicure, and spa services.
• Conduct detailed skin analysis and recommend appropriate treatments and skincare products.
• Maintain high standards of hygiene, safety, and sanitation in compliance with regulations.
• Lead, train, and mentor junior beauticians and therapists to enhance team performance.
• Manage complex or VIP client interactions and resolve concerns professionally.
• Oversee treatment rooms, equipment, and product inventory for readiness and efficiency.
• Upsell and cross-sell beauty packages, treatments, and retail products to achieve sales targets.
• Contribute to development of new treatments, promotions, and service packages.
• Monitor service quality to ensure high levels of customer satisfaction.
• Support daily salon/spa operations and assist the manager as needed.

Skills

Leadership

Team supervision

Sales driven

Customer service

Strong communication

Skincare knowledge

Job description

Job Summary

Join our vibrant and professional team to advance your career in the beauty industry by delivering expert treatments, leading teams, and driving customer satisfaction in a dynamic salon/spa environment.

Responsibilities

• Deliver advanced beauty treatments including facials, skin therapy, body treatments, waxing, threading, manicure/pedicure, and spa services to meet client needs
• Conduct detailed skin analysis and recommend appropriate treatments and skincare products to optimize client outcomes
• Maintain high standards of hygiene, safety, and sanitation in compliance with industry regulations to ensure client and staff safety
• Lead, train, and mentor junior beauticians and therapists to enhance team performance and service quality
• Manage complex or VIP client interactions and resolve customer concerns professionally to maintain client loyalty
• Oversee treatment rooms, equipment, and product inventory to ensure operational readiness and efficiency
• Upsell and cross-sell beauty packages, treatments, and retail products to achieve sales targets and support business growth
• Contribute to the development of new treatments, promotions, and service packages to enhance market competitiveness
• Monitor service quality consistently to ensure high levels of customer satisfaction
• Support daily salon/spa operations and assist the manager as needed to maintain smooth workflow

Preferred competencies and qualifications

• Minimum 3-5 years of professional experience in the related field
• Proficient in English or Chinese to communicate effectively with clients and team members
• Leadership and team supervision skills to guide and develop junior staff
• Strong knowledge of skin care, beauty products, and treatment techniques to deliver expert services
• Excellent customer service and communication abilities to foster positive client relationships
• Sales-oriented mindset with ability to meet targets and contribute to business objectives