Spa Therapist 美容/按摩师

NURTURE LIVING PTE. LTD.; Singapore; On-site; SGD 2,600 - 3,800; Full time

Benefits offered by this job

底薪+佣金

餐饮与交通津贴

年度绩效奖金

医疗福利

员工保险

长期服务奖励

多种假期福利

职业发展机会

舒适工作环境

Job summary

NURTURE LIVING PTE. LTD. 在新加坡的门店招聘 Spa Therapist，负责为客户提供面部护理与按摩等疗程，按客户需求定制服务，确保安全专业。

工作地点在公司门店，工作周5.5天，需能承接零售销售、维护客户档案、培训新员工等，并享受底薪+佣金、餐饮与交通津贴、年度奖金等福利。请具备相关认证优先。

Qualifications

• 优先考虑持有CIBTAC、CIDESCO、ITE、WSQ、RP等相关证书
• 具备与客户沟通与服务相关的能力
• 具备基本零售销售与服务技巧

Responsibilities

• 达到月度销售目标并推介服务
• 维护客户档案与记录以保障服务质量
• 按客户需求提供专业 facial 与 massage 疗程
• 及时回应客户咨询并提供个性化服务
• 推荐并推广合适的零售产品与附加服务
• 确保产品与服务售价符合成本价以维持利润
• 确保治疗过程安全且遵循操作流程
• 提供高质量客户服务并建立长期关系
• 保持治疗室及设备清洁、卫生并按标准消毒
• 确保室内用品充足以保障顺畅服务
• 在需要时培训新员工支持团队成长
• 完成管理层安排的其他临时工作

Skills

CIBTAC/CIDESCO证书

客户服务

沟通能力

零售销售

Job description

Spa Therapist

美容师 / 按摩师

Working Location: Company Outlets, Singapore

Work Week: 5.5 Days Work Week

Annual Leave: 9 Days Onwards

Job Responsibilities | 工作职责

• Achieve monthly individual sales targets by actively engaging with customers and promoting services. 通过积极与客户互动及推广服务，达成每月个人销售目标。
• Maintain accurate customer documentation and records to support service quality and follow-up. 维护准确的客户资料及记录，以确保服务质量及后续跟进。
• Deliver a variety of facial and massage treatments safely and professionally according to customers' needs. 根据客户需求提供多种美容及按摩疗程，确保服务安全及专业。
• Respond promptly to customer enquiries and tailor services according to their needs and expectations. 及时回应客户咨询，并根据客户需求及期望提供个性化服务。
• Recommend and promote suitable retail products and additional services to enhance customer experience and sales performance. 推荐及推广合适的零售产品及附加服务，以提升客户体验及销售表现。
• Ensure all products and services are sold at or above the required cost price to maintain profitability. 确保所有销售的产品及服务价格不低于规定成本价，以维持公司盈利。
• Ensure customer safety during treatments by following proper procedures and taking appropriate precautions to prevent injuries or burns. 严格遵守正确的操作流程及安全措施，确保客户在疗程期间的安全，防止受伤或烫伤。
• Provide consistently high-quality customer service and build long-term customer relationships. 持续提供高品质的客户服务，并建立长期良好的客户关系。
• Keep treatment rooms, facilities and equipment clean, hygienic and properly sanitised according to company safety standards. 按照公司安全及卫生标准，确保疗程室、设施及设备保持清洁、卫生及妥善消毒。
• Ensure treatment rooms are adequately stocked with the necessary products and supplies for uninterrupted service delivery. 确保疗程室备有充足的产品及用品，以保障服务顺畅进行。
• Guide and train new staff members when required to support their development and promote team growth. 根据需要指导及培训新员工，协助员工发展并促进团队成长。
• Perform any other ad-hoc duties assigned by Management. 完成管理层安排的其他临时工作。

Requirements | 任职要求

• Candidates with certifications from CIBTAC, CIDESCO, ITE, WSQ, Republic Polytechnic (RP) or Singapore College of Traditional Chinese Medicine will be preferred. 优先考虑持有 CIBTAC、CIDESCO、ITE、WSQ、共和理工学院（RP）或新加坡中医学院相关证书者。
• Able to perform facial and massage treatments professionally and safely. 能够专业及安全地进行美容及按摩疗程。
• Customer-oriented with a friendly, professional and service-minded attitude. 以客户为导向，具备友善、专业及良好的服务态度。
• Good communication and interpersonal skills. 具备良好的沟通及人际交往能力。
• Willing to learn and continuously improve treatment and product knowledge. 愿意学习并持续提升疗程及产品相关知识。
• Able to commit to retail working hours, including weekdays, weekends and public holidays. 能够接受零售行业工作时间，包括平日、周末及公共假期的轮班安排。

Staff Benefits | 员工福利

• Attractive salary scheme with basic salary plus commission 具吸引力的薪资制度（底薪 + 佣金）
• Meal and transport allowances provided 提供餐饮及交通津贴
• Yearly performance bonus 年度绩效奖金
• Medical benefit scheme 医疗福利
• Workers' insurance 员工保险
• Long service award 长期服务奖励
• Various types of leave benefits 多种假期福利
• Career progression and development opportunities 良好的职业晋升及发展机会
• Comfortable and conducive working environment 舒适及良好的工作环境