Spa Therapist

YOGA SPA PTE. LTD.; Serangoon Garden Circus; On-site; SGD 20,000 - 60,000; Full time

Job summary

A wellness spa in Singapore is seeking a skilled Spa Therapist to provide professional massages and advise customers on treatment benefits. The ideal candidate will have strong interpersonal and customer service skills, be a team player, and be adaptable to work various shifts, including weekends and holidays. Ensuring guest comfort and addressing concerns are key aspects of this role.

Qualifications

• Good communication and listening skills.
• Must be customer-oriented with enthusiasm.
• Flexible schedule required, able to work weekends and holidays.

Responsibilities

• Provide consistent professional spa massage according to standards.
• Advise customers on treatment benefits.
• Ensure guest comfort during treatments.

Skills

Interpersonal skills

Customer service skills

Team player

Job description

JOB SCOPE:

· Provide consistent professional spa massage (either foot or body) in accordance with spa standards.

· Professionally advise customers on the benefits of the treatments performed.

· Be sensitive to each customer's comfort level and service needs.

· Ensure guest comfort during the treatment by monitoring room temperature, lighting, and music level.

· Enquiring about guests' medical conditions and allergies before providing spa services.

· Setting up spa and work stations, responsible for the maintenance of cleanliness and neatness of the spa facilities.

· Handle customer queries and concerns efficiently and politely.

· Resolving guest complaints and reporting any accidents to the supervisor.

JOB REQUIREMENTS:

• Good interpersonal Skills. Good communication and listening skills.
• Team player.
• Have enthusiasm and possess superb customer service skills.
• Customer-oriented.
• Take pleasure in working with people and have an outgoing personality.
• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.