SPA RECEPTIONIST

APEX RETAIL PTE. LTD.; Singapore; On-site; SGD 28,435 - 34,060; Full time

Benefits offered by this job

Stable and supportive work environment

Opportunities for growth

Staff benefits and incentives

Job summary

APEX RETAIL PTE. LTD. in Singapore seeks a friendly and professional Spa Receptionist to enhance client experiences. This role involves greeting customers, managing bookings, and ensuring a welcoming environment at the spa.

The ideal candidate will have strong communication skills and prior experience in customer service, particularly in the spa and beauty industry. The position offers a stable work environment with opportunities for growth.

Qualifications

• Proficient spoken Chinese for client communication.
• Strong communication and customer service skills.
• Well-groomed appearance with a professional attitude.
• Prior experience in customer service or spa/beauty industry.
• Ability to work independently and collaboratively.

Responsibilities

• Greet and welcome customers to create a positive impression.
• Manage appointment bookings through various platforms.
• Respond to client inquiries clearly and professionally.
• Coordinate therapists’ schedules for smooth operations.
• Process payments and complete administrative tasks.
• Maintain a clean and inviting reception area.
• Collaborate with team members for a pleasant atmosphere.

Skills

Proficient spoken Chinese

Strong communication and customer service skills

Pleasant personality

Ability to work independently and in a team

Education

Experience in customer service or spa/beauty industry

Job description

Job Summary

We are looking for a friendly, professional, and customer‑oriented Spa Receptionist to be the welcoming face of our spa and ensure an exceptional experience for every client.

Responsibilities

• Greet and welcome walk‑in and appointment‑based customers to create a positive first impression.
• Manage appointment bookings through phone calls, messaging platforms, and in‑person interactions to optimize scheduling.
• Respond to client inquiries clearly and professionally to provide accurate information and support.
• Coordinate therapists’ schedules daily to ensure smooth spa operations and timely service delivery.
• Process payments accurately and complete basic administrative tasks to support front desk efficiency.
• Maintain a clean, organized, and inviting reception area to enhance the spa environment.
• Collaborate with team members to support a relaxing and pleasant spa atmosphere for clients.

Preferred Competencies and Qualifications

• Proficient spoken Chinese to communicate effectively with clients who prefer this language.
• Pleasant personality demonstrated through strong communication and customer service skills in client interactions.
• Well‑groomed appearance with a professional and positive attitude.
• Prior experience in customer service or the spa/beauty industry to contribute relevant knowledge and skills.
• Ability to work independently and collaboratively within a team environment.

Benefits

• Location: Chinatown / Bedok / Wisma / Ngee Ann City / Perennial Business City.
• Salary: $2800.
• Shift Work: 9.45am - 6.45pm / 11.30am - 8.30pm.
• 5‑Day Work Week.
• Stable and supportive work environment.
• Opportunities for growth within the beauty & wellness industry.
• Staff benefits and incentives.