Spa Guest Concierge & Reservations Specialist

Westin Hotels & Resorts; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

Marriott International in Singapore seeks a Spa receptionist to schedule services for individuals and groups, call guests to confirm appointments, and answer questions about offerings. You will update reservations, inform providers of changes, and assist guests with check-in and orientation upon arrival.

You will promote spa services, process payments, handle cash tips, balance receipts, and maintain confidentiality of information.

Qualifications

• High school diploma or GED equivalent is required.
• Less than 1 year of related work experience.
• No supervisory experience.
• None of license or certification is required.

Responsibilities

• Schedule services for individuals and groups using spa reservations software.
• Call guests to confirm scheduled services and update the reservations list.
• Check in guests for appointments and provide general spa orientation on arrival.
• Promote and sell spa/salon services and process guest payments.
• Balance, scan, and drop receipts; maintain confidentiality and professional appearance.

Education

High school diploma or G.E.D. equivalent

Job description

Marriott International in Singapore seeks a Spa receptionist to schedule services for individuals and groups, call guests to confirm appointments, and answer questions about offerings. You will update reservations, inform providers of changes, and assist guests with check-in and orientation upon arrival.

You will promote spa services, process payments, handle cash tips, balance receipts, and maintain confidentiality of information.