Solution Architect

USER EXPERIENCE RESEARCHERS PTE. LTD.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

USER EXPERIENCE RESEARCHERS PTE. LTD. is seeking an experienced engineering leader to own the FM Platform architecture and delivery. You will guide multiple squads, define standards, and drive secure, scalable solutions across cloud-native services.

You will mentor engineers, collaborate with product and stakeholders, and oversee modernization, integration, and governance initiatives for enterprise systems.

Qualifications

• 8–12 years in software engineering, solution architecture, or platform development.
• Experience leading enterprise-scale digital platforms or mission‑critical systems.
• Experience managing complex modernization, migration, and integration programs.
• Strong track record delivering cloud‑native solutions in agile environments.
• Experience with public sector or large-scale enterprise platforms is advantageous.

Responsibilities

• Define and maintain the overall technical architecture, principles, standards, and roadmap for the FM Platform.
• Lead design and implementation of core platform capabilities: authentication, SSO, RBAC, administration, workflow, notifications, and common components.
• Provide technical direction and governance across delivery squads for consistency, scalability, maintainability, and security.
• Establish architecture review processes and technical standards for platform and application development.
• Lead technical discovery and migration strategies for current FM applications and services.
• Guide teams in modernizing applications and redesigning backend services as needed.
• Ensure seamless integration between platform services, migrated apps, and external systems.
• Manage migration risks including cutover, data integrity, and continuity.
• Lead solution design, implementation planning, and delivery across teams.
• Review designs, code, APIs, and deliverables for quality and architecture alignment.
• Champion DevSecOps, CI/CD, automated testing, monitoring, and IaC.
• Troubleshoot complex issues and provide hands-on support for architecture challenges.
• Drive continuous improvement of delivery processes and platform reliability.
• Design cloud-native, secure, scalable solutions with robust integration patterns.
• Collaborate with data/AI teams for analytics, automation, and reporting.
• Ensure cybersecurity, governance, and data management compliance.

Skills

Enterprise architecture

Distributed systems design

Leadership

Stakeholder management

Strategic thinking

Mentoring

Communication

Tools

Azure

API design tools

CI/CD

Monitoring/Observability

IAM / SSO solutions

Microservices

Job description

Key Responsibilities:

Platform Architecture & Technical Leadership

• Define and maintain the overall technical architecture, principles, standards, and roadmap for the FM Platform.
• Lead the design and implementation of core platform capabilities, including authentication, single sign-on (SSO), role management, administration capabilities, workflow services, notifications, and shared platform components.
• Provide technical direction and governance across multiple delivery squads to ensure consistency, scalability, maintainability, and security.
• Establish architecture review processes and technical standards for all platform and application development activities.

Application Modernisation & Migration

• Lead technical discovery and assessment activities for existing FM applications and services.
• Develop migration strategies, architecture patterns, and implementation plans for transitioning applications onto the FM Platform.
• Guide teams in modernizing selected applications and redesigning backend services where required.
• Ensure seamless integration and interoperability between platform services, migrated applications, and external systems.
• Manage technical risks associated with migration, cutover, data integrity, and operational continuity.

Software Engineering & Delivery

• Lead solution design, technical implementation planning, and development execution across platform and application teams.
• Review solution designs, code, APIs, and technical deliverables to ensure quality and alignment with architecture standards.
• Champion engineering best practices including DevSecOps, CI/CD, automated testing, monitoring, observability, and infrastructure-as-code.
• Troubleshoot complex technical issues and provide hands‑on support for critical architectural and integration challenges.
• Drive continual improvement of software delivery processes and platform reliability.

Cloud, Data & Integration

• Design cloud-native solutions that are secure, scalable, resilient, and cost-effective.
• Define integration patterns, API standards, event-driven architectures, and data exchange mechanisms.
• Oversee platform infrastructure, environments, deployment pipelines, monitoring, and operational tooling.
• Collaborate with data and AI teams to support analytics, AI-powered services, automation capabilities, and enterprise reporting requirements.
• Ensure compliance with cybersecurity, governance, and data management requirements.

Stakeholder & Team Leadership

• Partner with product managers and service designers to translate user needs into technical solutions.
• Engage stakeholders to explain technical options, trade-offs, and delivery implications.
• Mentor and coach engineers, fostering strong engineering and architectural capabilities across delivery squads.
• Work with vendors, consultants, and implementation partners where required.
• Contribute to resource planning, technical staffing, capability development, and delivery governance.

Requirements:

Experience

• At least 8 to 12 years of experience in software engineering, solution architecture, or platform development roles.
• Proven experience leading engineering teams delivering enterprise-scale digital platforms or mission‑critical systems.
• Experience managing complex application modernization, migration, and integration programmes.
• Strong track record of delivering cloud-native solutions in agile environments.
• Experience working with public sector, enterprise platforms, or large-scale operational systems would be advantageous.

Technical Skills

• Strong understanding of enterprise architecture and distributed systems design.
• Hands‑on experience with Azure.
• Experience designing and implementing API‑driven architectures and microservices.
• Familiarity with authentication, identity management, RBAC, SSO, and enterprise security architectures.
• Experience with DevSecOps, CI/CD pipelines, monitoring, logging, and observability platforms.
• Knowledge of data integration, analytics platforms, workflow engines, and AI‑enabled applications would be an advantage.

Leadership Competencies

• Strong stakeholder management and communication skills.
• Ability to balance strategic thinking with hands‑on technical leadership.
• Strong analytical, problem-solving, and decision‑making capabilities.
• Ability to manage multiple workstreams and priorities in a fast‑paced environment.
• Passion for building high‑performing engineering teams and mentoring technical talent.