Software Technical Manager

Jobtailor; Singapore; On-site; SGD 100,000 - 170,000; Full time

Job summary

Jobtailor is seeking a senior digital learning platform lead to oversee the design, implementation, and continuous improvement of LMS, e-learning tools, and virtual classrooms. You will guide a skilled team, set technical direction, and ensure solutions integrate with existing enterprise systems.

The role requires strong leadership, mentoring, and analytical skills to measure learning outcomes, optimize performance, and stay current with SCORM, xAPI, and modern learning trends in a

Qualifications

• Experience leading digital learning projects and teams.
• Strong knowledge of LMS and e-learning standards (SCORM, xAPI).
• Familiarity with government agencies and public sector digitalization goals.

Responsibilities

• Oversee design, implementation, and management of digital learning platforms (LMS, e-learning tools, virtual classrooms).
• Provide technical guidance to troubleshoot, debug, and optimize system performance.
• Collaborate with cross-functional teams to architect solutions for digital learning and integration with existing systems.

Skills

LMS expertise

Leadership

Mentoring

Analytical thinking

Communication

Collaboration

Problem-solving

Tools

Articulate

Captivate

LXP

APIs

Cloud platforms

HTML5

CSS

JavaScript

Python

Job description

• Overseeing the design, implementation, and management of digital learning platforms (e.g., Learning Management Systems (LMS), e-learning tools, and virtual classrooms).
• Provide technical guidance to the team in troubleshooting, debugging, and optimizing system performance.
• Collaborate with cross-functional teams to design and architect technical solutions for digital learning, ensuring integration with existing systems and platforms.
• Liaise with internal stakeholders, including HR, Learning & Development, and IT teams, to understand requirements and ensure alignment with digitalization goals.
• Stay abreast of the latest trends in digital learning technologies (e.g., AI-driven learning, AR/VR, adaptive learning) and suggest new solutions to improve learning experiences.
• Ensure the quality of digital solutions by conducting rigorous testing, identifying areas for improvement, and ensuring that best practices are followed throughout the project lifecycle.
• Lead and mentor a team of developers and technical specialists, fostering a collaborative, innovative, and high-performing work environment.
• Work with external vendors and tools to implement best‑class solutions and ensure that digital learning tools are up to date with the latest capabilities.
• Define success metrics, gather data from learning platforms, and analyze results to measure the effectiveness of digital learning initiatives.

Requirements

• Certifications: PMP, ITIL, or certifications related to learning management or digital transformation are a plus.
• Industry Knowledge: Familiarity with industry standards and trends in learning and development technologies, including e-learning standards (e.g., SCORM, xAPI).
• Contextual Knowledge: Prior experience with government agencies is preferred.
• Technical Expertise: Strong proficiency in learning technology tools such as Learning Management Systems (LMS), authoring tools (e.g., Articulate, Captivate), and Learning Experience Platforms (LXP).
• Experience in Digital Learning Solutions: Proven track record in leading digitalization and e-learning projects, with a deep understanding of instructional design, content management, and digital learning trends.
• Software Development Knowledge: Familiarity with software development languages (e.g., JavaScript, Python, HTML5, CSS) and integration techniques (APIs, cloud-based solutions) to manage and deploy technical solutions.
• Leadership & Mentoring: Strong leadership and team management skills, with experience mentoring junior team members and working cross-functionally with IT, business, and learning teams.
• Analytical & Problem-Solving Skills: Excellent ability to analyze data and metrics to assess the effectiveness of learning solutions and make data-driven recommendations for improvement.
• Communication Skills: Strong verbal and written communication skills, with the ability to present technical solutions in a clear and accessible way to non-technical stakeholders.

Core Competencies

Demonstrates expertise in overseeing digital learning platforms, including Learning Management Systems (LMS) and e-learning tools, while providing technical guidance and leading cross-functional collaboration. Proficient in analyzing data to measure the effectiveness of digital learning initiatives and ensuring alignment with industry standards and trends.

Highest-signal resume keywords

• Learning Management Systems (LMS)
• Digital Learning Solutions
• Software Development Languages (JavaScript, Python, HTML5, CSS)
• Leadership & Mentoring
• Analytical & Problem-Solving Skills

ATS Optimization Keywords

Hard Skills

• Learning Management Systems (LMS)
• Authoring Tools (Articulate, Captivate)
• Learning Experience Platforms (LXP)
• APIs
• Cloud-Based Solutions
• Instructional Design
• Content Management
• E-Learning Standards (SCORM, xAPI)
• Digital Learning Trends
• Technical Troubleshooting

Soft Skills

• Leadership
• Mentoring
• Communication Skills
• Collaboration
• Problem-Solving

Certifications & Qualifications

• PMP
• ITIL

Industry Keywords

• Digital Transformation
• Learning & Development
• Government Agencies
• Digitalization Goals
• Technical Solutions

Tools & Technologies

• E-Learning Tools
• Virtual Classrooms
• Digital Learning Platforms