Software Engineer (Lithography)

Canon Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Canon Singapore is hiring a Semiconductor Software Support Engineer to work on customer sites within semiconductor cleanroom environments and deliver regional software support. You will troubleshoot software issues, set up lithography tools, prepare release notes and customer reports in English, and collaborate with on-site engineers and overseas Canon software engineers.

Occasional after-hours support and overseas travel within Southeast Asia, Japan, Taiwan and India may be required, with

Qualifications

• Experience in software support for semiconductor manufacturing equipment.
• Proficiency in Japanese (reading, writing, and speaking).
• Basic knowledge and hands-on experience with Linux OS commands.
• Experience with online specifications and requirement clarification with customers is preferred.

Responsibilities

• Work on customer sites within semiconductor cleanroom environments.
• Provide software support for all Semiconductor customers in Canon's region.
• Troubleshoot software issues and prepare technical reports for customers.
• Set up and maintain lithography tools and related supporting software.
• Learn and apply fundamental knowledge of lithography tools and operations.
• Prepare software release notes and customer-facing documentation in English.
• Provide support during weekends, public holidays, or nighttime when required.
• Travel overseas for business, mainly within Southeast Asia, Japan, Taiwan, and India (future).
• Collaborate closely with on-site engineers and overseas Canon software engineers.
• Communicate directly with customers and deliver clear technical reports.
• Escalate software issues to Japan headquarters when necessary.
• Plan and conduct software training or knowledge-sharing sessions for engineers and team members.
• Act as a bridge between Japan headquarters and local engineers for software-related issues.

Skills

Semiconductor software support

Japanese language

Linux commands

Requirements clarification/negotiation

Job description

• Work on customer sites within semiconductor cleanroom environments.
• Provide software support for all Semiconductor customers in the Canon's region.
• Troubleshoot software issues and prepare technical reports for customers.
• Set up and maintain lithography tools and related supporting software.
• Learn and apply fundamental knowledge of lithography tools and operations.
• Prepare software release notes and customer-facing documentation in English.
• Provide support during weekends, public holidays, or nighttime when required (infrequent but possible).
• Travel overseas for business, mainly within Southeast Asia, Japan, Taiwan, and India (future).
• Collaborate closely with on-site engineers and overseas Canon software engineers.
• Communicate directly with customers and deliver clear technical reports.
• Escalate software issues to Japan headquarters when necessary.
• Plan and conduct software training or knowledge-sharing sessions for engineers and team members.
• Act as a bridge between Japan headquarters and local engineers for software-related issues.

Required Skills and Experience

• Experience in software support for semiconductor manufacturing equipment.
• Proficiency in the Japanese language (reading, writing, and speaking); Japanese fluency as to
• Basic knowledge and hands-on experience with Linux OS commands and operations.
• Experience with online specifications, including requirement clarification and specification negotiation with customers, is preferred.